Implementation Consultant

About the role

Snyk is seeking a Technical Consultant to own project delivery from kick-off to closure for customer implementations. This role will lead and manage multiple onboarding engagements, communicate regularly with stakeholders, and collaborate cross-functionally with Sales, Product Management, Engineering, and Support.

Responsibilities

• Own project delivery from kick-off to closure for customer implementations, ensuring value is delivered
• Lead and manage multiple onboarding engagements simultaneously, facilitating customer outcomes across various teams
• Manage and optimize the Snyk Onboarding practices
• Communicate regularly with project stakeholders on status, schedule, and risk factors through each phase of implementation
• Collaborate cross-functionally with Sales, Product Management, Engineering, and Support to accelerate customer onboarding
• Represent the customers' technical requirements to internal and external stakeholders

Requirements

• 3+ years of technical consulting, SaaS software implementation, or customer-facing experience as a technical lead
• Working knowledge of SDLC and DevOps methodologies
• Proven ability to facilitate hands-on technical work and excellent client and project management skills
• Experience with CI/CD and DevOps tools
• Ability to clearly articulate complex technical issues and a demonstrated consultative and technical aptitude
• Willingness to travel up to 15% of the time as the job requires

Qualifications

• Have a degree in Computer Science with experience in programming
• Speak Spanish and/or Portuguese
• Bring experience as a Technical Account Manager, Project Manager, Solution Architect, or Sales Engineer for AppSec, CI, or DevSecOps products and services
• Hold a security certification such as CEH, CISSP, or CSSLP, or other
• Experience with enterprise-scale web development technologies and microservices
• An interest in application security, and an understanding of the importance of a developer first approach

Skills

• Strong communication and collaboration skills
• Ability to manage multiple projects and priorities
• Knowledge of DevOps and CI/CD tools
• Experience with customer-facing roles

Benefits

Annual OTE (Base + 15% Bonus) Range: $101,200-126,500
Snyk is committed to equal pay for equal work and carefully considers a wide range of compensation factors. Actual compensation may vary based on prior experience, skills, location, internal equity, and other job-related factors.
Our Total Rewards program includes, but is not limited to 401(k) retirement plan, paid time off, health, dental, and vision insurance.
We care deeply about the warm, inclusive environment we’ve created and we value diversity – we welcome applications from those typically underrepresented in tech.