Impact Manager

Position Overview

Impact Manager (IM) leads and develops a team of AmeriCorps Volunteers (ACV) as idealistic, emerging leaders and practitioners focused on strengthening schools and supporting students to improve performance. Reporting to an Impact Director and working from a partner school(s), the IM plays a critical role in implementing City Year's school-based Whole School Whole Child (WSWC) service model, mission, and practices. The Impact Manager is also an effective talent developer who will support AmeriCorps members through a challenging and rewarding year of service.

Responsibilities

• Manage, coach, and develop up to 20 AmeriCorps volunteers though a personally rewarding year of service in Miami School District where they achieve service performance and standards requirements while reaching their leadership development potential.
• Model leadership that is fueled by City Year's culture and values.
• Facilitate ongoing dialogues that empower AmeriCorps volunteers to relate to our culture and values in personally meaningful ways.
• Build and cultivate strong partnerships with teachers, principals, school officials, and other key decision makers and stakeholders.
• Manage implementation of partnership agreement between the school and City Year.
• Ensure the necessary conditions and resources are in place for their team of AmeriCorps volunteers to deliver attendance, behavior, and course performance interventions for students.
• Implement City Year's WSWC model with a high degree of quality to a targeted group of students at the right time, at assigned schoolhouse(s).
• Make data-informed decisions to ensure tutoring, classroom support, afterschool programs, and school-wide initiatives align with the shared goals of the school/City Year partnership.

Typical Day

• Start of day centering meeting with team
• Observe and share feedback with AmeriCorps volunteers providing interventions for students
• Review Student Achievement data
• Review AmeriCorps volunteer event plans, student engagement data and offer feedback
• Individual Meetings with AmeriCorps volunteers
• Coach AmeriCorps Volunteers through communication challenges and conflict resolution
• Connect with school administration to review upcoming initiatives and mutual expectations
• Meet with Impact Director for your own support
• Host City Year's potential and current funding partners on a school tour and roundtable
• Attend and support After School Programs
• End of day centering meeting with team

Qualifications

• Experience building and growing complex professional relationships with a diverse group of internal and external stakeholders.
• Experience holding people accountable to performance goals and navigating difficult conversations.
• Experience managing diverse teams, particularly managing teams of early-workforce volunteers.
• Ability to apply creative problem solving when faced with perceived barriers.
• Ability to translate mission and vision from organization level to individual level and draw connections between mission and daily work.
• Ability to navigate complex topics and parse them for specific audiences.

Preferred Qualifications

• 2-3 years of relevant experience, work in the education sector preferred.
• National service experience is a plus.
• Familiarity with City Year Miami school system a plus.

Benefits

• Vacation, sick days and organization holidays
• Medical, dental, vision, life, accidental death and dismemberment and disability coverage
• Flexible Spending Accounts (FSA)
• 401(k) plan(s)

Work Location: 100% On-Site

City Year does not sponsor work authorization visas.