Impact Manager

Responsibilities

• Lead, manage, and coach one to two school-based teams of 18-25-year-olds completing a year of AmeriCorps service to achieve service impact with students and reach their leadership development potential.
• Mentor student success coaches through career exploration and decision-making, helping them clarify their post-service goals and build skills and networks to pursue their next step.
• Ensure student success coaches successfully meet AmeriCorps service requirements, including service hours, documentation, and adherence to prohibited activities and program policies.
• Foster a positive, inclusive team culture that supports collaboration and belonging.
• Implement City Year’s service model, including classroom support, individualized tutoring, schoolwide initiatives, extended learning time, and other supports aligned to school priorities.
• Coach AmeriCorps Volunteers to deliver differentiated tutoring and coaching for students in English-Language Arts, math, and interpersonal skills development.
• Conduct consistent Observation & Coaching to implement City Year instructional strategies.
• Use and interpret student- and program-level data to identify trends, guide coaching priorities, and inform decisions with school partners.
• Serve as the primary liaison between City Year and the school, building strong relationships with principals, teachers, and staff to align service with school priorities and follow through on shared decisions.
• Participate in regular meetings with school leadership and partners to discuss progress, needs, and conditions for success.
• Collaborate effectively with teammates to achieve sitewide goals and foster an inclusive environment.
• Contribute to AmeriCorps Volunteer learning by leading or cofacilitating training sessions during start-of-year onboarding and ongoing learning & development days.
• Reinforce centralized training through on-the-job coaching, reflection, and team learning activities.
• Partner with Development and Marketing and Communication colleagues on school visits, funder tours, and/or community partnerships.
• Model a growth mindset and commitment to City Year’s culture and values as a leader within a youth-serving organization.

Qualifications

• High school diploma or GED required
• 2-4+ years of experience with direct team management youth development, people management, education, or comparable experience
• Experience managing multiple priorities in a fast-paced environment
• Authorized documentation to work in the United States
• Ability to pass criminal background checks as required for working with school-age children

Compensation

Compensation range for this position is $50,000 - $56,000 annually, commensurate with experience.

Benefits

Full-time employees will be eligible for all benefits including vacation, sick days and organization holidays. You may participate in all benefit programs that City Year establishes and makes available to eligible employees, under (and subject to all provisions of) the plan documents that govern those programs. Currently, City Year offers medical, dental, vision, life, accidental death and dismemberment and disability coverage, Flexible Spending Accounts (FSA), and other benefits including 401(k) plan(s) pursuant to the terms and conditions of company policy and the 401(k) plan document. For more information, click here.