ILUS-Business Systems Analyst

About the role

The Business Systems Analyst at Daifuku plays a crucial role in enhancing business systems efficiency and productivity. This position collaborates closely with various departments including production, supply chain, sales, finance, and third-party systems interfacing with SAP.

Responsibilities

• Improve training and operational procedures within the business to increase efficiency and productivity
• Work directly with functional departments to understand individual business needs
• Define project requirements by identifying project milestones
• Work with all areas of the business including production, supply chain, Sales, PET, Finance, and third-party systems which are interfaced with SAP systems
• Drive project progress by tracking activity, resolving problems, and recommending changes
• Provide routine production support through business and system solutions
• Provide references for users by writing and maintaining user documentation; providing help desk support; training users
• Maintain system protocols by writing and updating procedures
• Consult with department managers to develop system solutions consistent with organizational objectives
• Create, update, and analyze production and supply chain reports utilizing data within the SAP reporting warehouse
• Work with Technical Support and IT teams to update data within SAP via mass update transactions and Variant Configurator uploads to SAP production instance

Qualifications

• Bachelor's degree in computer science, Information Systems, Industrial Engineering, Operations Management or Engineering or a related field and 3+ years of related experience, or equivalent combination of education and experience
• 2+ years of SAP operation and maintenance experience across the following - Batch Management, Demand Planning, MRP, Production Planning Detailed Scheduling (PP-DS), Production Execution (PP-PI), Project Systems, Purchasing, Materials Management, Inventory Management (EWM)
• Experience in computer system validation, authoring CSV deliverables, execution of testing, resolving of defects
• 3+ years manufacturing industry experience preferred
• Ability to read, write, speak, and understand the English language
• Knowledge, Skills and Abilities Requirements: Ability to deal with conflicts and employee issues in a professional manner, Technical orientation with ability to learn new technologies, Computer skills including Microsoft Excel, Ability to multi-task while maintaining attention to detail and deadlines, Team-oriented and collaborative, Good verbal and written communication skills, Strong organizational skills, Customer service orientation, Problem-solving and analytical skills

Benefits

At Daifuku, we offer a competitive benefits package designed to support your health, happiness, and future:

• Day 1 benefits – no waiting period to access your health, dental, and vision coverage
• Paid Time Off (PTO) so you can relax, recharge, and enjoy life outside of work
• Short-Term Disability coverage for added peace of mind when you need it most
• 401(k) with company match up to 4% to help you build your financial future
• General Bonus Opportunity based on performance and company success
• Comprehensive benefits that support your overall well-being — because we believe happy employees do their best work!