ICMS Bilingual Case Manager - Parthenia

We need to output HTML fragment with sections: headings

for sections like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections that have real specific content. We have job posting details: - Role: Bilingual Case Manager (title not to be repeated as heading) - Reports to: Director - Program: 1603-Housing Retention - Department: Permanent Housing - Location: Parthenia 15230 Parthenia Street, North Hills, CA 91343 - Setting: 100% Onsite - Schedule: Monday - Friday, 8:00am - 4:30pm - Status: Full-time/Non-Exempt/Non-Management - Benefits: Medical, Vision, Dental, Life Insurance, 403(b) Retirement plan, Employee Assistance Program (EAP), etc. - Openings: 1 - Summary: paragraph. - Essential Duties and Responsibilities: list of duties. - Qualifications: list. - Preferred Qualifications: list. - Work Environment: description. - EXPECTED BEHAVIORS OF ALL STAFF: list. - About The People Concern: description. - Benefits & Perks: list (some overlapping with earlier benefits). Need to preserve all substantive info; but we must not duplicate? We can combine but must preserve all info. The instruction: "Preserve ALL substantive information; do NOT invent or summarize away detail." So we need to include all details, but we can group similar items but not lose specifics. We can include Benefits section with details from both Benefits and Benefits & Perks. We must not include boilerplate like EEO, equal-opportunity, scam-warning, navigation, cookie, legal, application instructions. Also remove duplicated lines. We need sections: About the role (maybe summary?), Responsibilities (essential duties), Requirements (qualifications?), Qualifications (maybe preferred?), Skills (maybe language proficiency?), Benefits, Pay, Schedule. Pay: not mentioned. So we should NOT include Pay section because no specific content. Schedule: we have schedule info, so include Schedule section. Benefits: we have benefits info, include Benefits section. About the role: we have summary paragraph, maybe also role description. Could use "About the role" heading for summary. Responsibilities: essential duties. Requirements: qualifications (mandatory). Could also include preferred qualifications as "Preferred Qualifications" but we only have headings list: Qualifications, Skills. Could treat "Qualifications" for mandatory, "Preferred Qualifications" maybe under Qualifications as sub? But we must follow allowed headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. So we need to map content to these. We have mandatory qualifications: Proficient Spanish Language skills, High School Diploma or GED, Able to work in high tolerance Harm Reduction model, Valid CA Driver’s license, reliable car, auto insurance, acceptable driving record, Willing and able to transport Clients in personal vehicle. Preferred qualifications: Bachelor’s degree preferred; or minimum two years experience working with homeless individuals, preferably those living with mental illness and/or substance addictions, or equivalent combination; Demonstrated knowledge of case management. Skills: maybe language proficiency? But we already have Spanish language skill under qualifications. Could put "Skills" for language proficiency and maybe other skills like case management knowledge. But we can also put "Qualifications" for mandatory and "Skills" for preferred? However we need to preserve all info; we can split. Better: Use "Requirements" for mandatory qualifications, "Qualifications" for preferred qualifications, "Skills" for language proficiency and case management knowledge? But language proficiency is also a requirement. Hmm. We could do: - About the role: summary paragraph. - Responsibilities: essential duties list. - Requirements: mandatory qualifications list (HS diploma/GED, ability to work in harm reduction model, CA driver's license, reliable car, insurance, driving record, willing to transport). - Qualifications: preferred qualifications list (Bachelor's degree preferred OR 2 years experience, demonstrated knowledge of case management). - Skills: Spanish language proficiency (maybe also case management knowledge? but that's in qualifications). Could also include "bilingual" skill. - Benefits: benefits list (medical, vision, dental, life insurance, 403(b) retirement plan, EAP, plus perks from Benefits & Perks: paid holidays, vacation, sick days, flexible spending account, basic life/AD&D, voluntary short/long term disability, voluntary pet insurance, corporate discounts, university & certificates). - Schedule: Monday - Friday, 8:00am - 4:30pm. We must not include Pay section. We must not include boilerplate like EEO, etc. We need to output only HTML fragment, no /, no markdown. We'll produce something like:

About the role

Through the use of evidence-based practices such as harm reduction, housing first, and trauma-informed care, the Case Manager supports Clients’ housing stability, self-sufficiency, and community integration. The Case Manager partners with Clients who are currently homeless to assess and address barriers to housing placement. Once Clients locate best-fit housing, The Case Manager works to implement interventions with recently housed Clients to support housing retention and further coordinates multiple services to meet individualized needs. The Case Manager collaborates with Clients to learn independent living skills and other life-skills vital to successful transition from homelessness into permanent housing.

Responsibilities

• Maintain a caseload of approximately 20 high-acuity Clients for intensive case management services (up to 40 if low acuity).
• Develop relationships with Clients with a focus on facilitating independence and maintenance of improved physical and mental health.
• Collaborate with the LA County Department of Mental Health (DMH) and Department of Health Services (DHS) programs to enhance coordination within the Clients’ treatment team.
• Engage Clients and implement interventions with an approach emphasizing Client choice, harm reduction, and psychosocial rehabilitation within a setting guided by trauma-informed care, housing first principles, and professional boundaries.
• Assist in the screening, intake, and enrollment of Clients including orientation to program policies and goals.
• Complete comprehensive biopsychosocial assessments and functional needs assessments to guide individualized treatment planning.
• Complete quarterly collaborative goal plans with Clients with the purpose of targeting areas that will improve quality of life and health outcomes.
• Write and maintain accurate, complete, and up-to-date progress notes and data in electronic databases as required by the program and its funding sources.
• Ensure all Client documents within physical charts are complete, accurate, current, and filed as guided by agency, department, and funder expectations.
• Maintain confidentiality of Client information per HIPAA and internal agency guidelines.
• Assist Clients in applying for and obtaining all benefits to which they are entitled.
• Coordinate appointments, transportation, and follow-up services for Clients to improve access to primary health care, mental health care, substance use services, and other local resources in order to build sustainable community connections and reduce the need for emergency health care services.
• Directly transport Clients in personal vehicle to various agencies and healthcare providers in the greater Los Angeles area to decrease barriers to access and increase community reintegration.
• Support Clients by teaching and modeling life skills involved such as budgeting, housekeeping, meal preparation, appointment scheduling, health maintenance, and socialization within communities where they become housed.
• Communicate effectively with property managers and other third party partners.
• Work cooperatively and cohesively with multidisciplinary team including participation in weekly staff meetings, direct individual supervision, and trainings.
• Adapt workload as directed by supervisor in response to funder expectations.
• Other duties, as assigned.

Requirements

• High School Diploma or GED or Equivalent
• Able to work in a high tolerance Harm Reduction model with Clients experiencing multiple barriers.
• Valid CA Driver’s license, reliable car, auto insurance, and an acceptable driving record.
• Willing and able to transport Clients in your personal vehicle.

Qualifications

• Bachelor’s degree preferred; or a minimum two (2) years’ experience working with homeless individuals, preferably those living with mental illness and/or substance addictions, or an equivalent combination of education and experience.
• Demonstrated knowledge of case management.

Skills

• Proficient Spanish Language skills to engage with monolingual Spanish-speaking clients in the same capacity as English-speaking clients; must be able to substantiate language proficiency.

Benefits

• Medical Insurance
• Vision Insurance
• Dental Insurance
• Life Insurance
• 403(b) Retirement plan
• Employee Assistance Program (EAP)
• Paid Holidays
• Paid Vacation Days
• Paid Sick Days
• Flexible Spending Account (FSA)
• Basic Life / Accidental Death & Dismemberment (AD&D)
• Voluntary Short- and Long-Term Disability
• Voluntary Pet Insurance
• Corporate Discounts: Discounts on Hotels, Theme Parks, Concerts, Movies, Restaurants & More
• The People Concern University & Certificates

Schedule

Monday - Friday, 8:00am - 4:30pm

We also have location, setting, status, openings, program, department, reports to. Should we include those? They are substantive info. The instruction: "Preserve ALL substantive information". So we need to include location, setting, status, openings, program, department, reports to. Where to put? Could be under About the role maybe as a short paragraph after summary? Or we could create a section like "Job Details" but not allowed headings. We could embed them in About the role paragraph or as a

after summary. Since we cannot create new headings not in list, we must incorporate them into existing sections. Probably best to add a short paragraph after the summary in About the role that includes location, setting, status, openings, program, department, reports to. Or we could add a

under About the role containing those details. Thus modify About the role

to include summary plus those details. Ensure we don't lose any. Let's craft About the role paragraph: "Through the use of evidence-based practices such as harm reduction, housing first, and trauma-informed care, the Case Manager supports Clients’ housing stability, self-sufficiency, and community integration. The Case Manager partners with Clients who are currently homeless to assess and address barriers to housing placement. Once Clients locate best-fit housing, The Case Manager works to implement interventions with recently housed Clients to support housing retention and further coordinates multiple services to meet individualized needs. The Case Manager collaborates with Clients to learn independent living skills and other life-skills vital to successful transition from homelessness into permanent housing. Reports to: Director. Program: 1603-Housing Retention. Department: Permanent Housing. Location: Parthenia 15230 Parthenia Street, North Hills, CA 91343. Setting: 100% Onsite. Status: Full-time/Non-Exempt/Non-Management. Openings: 1." That preserves all. Now ensure we didn't repeat job title as heading. Good. Check for any boilerplate: we removed EEO, equal opportunity, etc. Also removed "About The People Concern" description? That's substantive info about the organization; should we preserve? It's about