Bilingual Case Manager

About the role

Jacoby & Meyers is the nation's preeminent law firm protecting consumers since 1972. We are seeking a smart and determined Bilingual Case Manager to join our growing team. Every employee gets to make an impact in a culture that encourages experimentation and growth. This is a fully remote, full‑time position.

Responsibilities

• Interview new clients
• Set up appointments with new clients
• Collect all possible information, evidence and documentation to build client's case
• Strict compliance with schedule of assigned appointments
• Use of Firm's software (training will be provided)
• Scan the documentation needed for the case and save it into the Firm's system
• Generate a weekly/monthly report with results for all assigned tasks
• Schedule medical treatment for clients
• Assist clients with vehicle repairs
• Frequent follow ups with client regarding case

Requirements

• Very well organized
• Good follow‑up and follow through
• Strong communication skills
• 1 year of stable work experience
• Outgoing personality
• Able to multitask
• Eager to learn and grow
• Works well under pressure
• Attention to detail
• Team player
• Must be bilingual in Spanish

Benefits

• Flexible Schedules
• Medical, Dental, Vision and Pet Insurance
• 401(k) with Company Match
• Company‑paid Life Insurance and AD&D Coverage, Voluntary Life Insurance
• Short‑term and Long‑term Disability
• Employee Assistance and Travel Assistance Programs
• Paid Time Off, Paid Sick Time, Paid Holidays
• Health FSA and Dependent Care FSA
• Accident Insurance
• Commuter Transportation Incentive
• Cell Phone and Internet Stipend
• Fully‑paid parking
• Learning and Development Programs
• Remote Positions

Pay

$22.00/hour – $26.00/hour

Schedule

Full Time