ICMS Bilingual Case Manager - Arminsta

We need to output HTML fragment with sections: h3 headings for sections present: About the role? Actually we have Summary? Responsibilities? Requirements? Qualifications? Benefits? Pay? Schedule? We must include only sections with real content. Given posting: Role: ICMS Bilingual Case Manager (title). Reports to: Director Program: 1603-Housing Retention Department: Permanent Housing Location: Arminta Square - 11050 W. Arminta St., Sun Valley CA 91352 Setting: 100% Onsite Schedule: Monday - Friday, 8:00am - 4:30pm Status: Full-time/Non-Exempt/Non-Management Benefits: Medical, Vision, Dental, Life Insurance, 403(b) Retirement plan, Employee Assistance Program (EAP), etc. Openings: 1 Summary: ... Essential Duties and Responsibilities: ... Qualifications: ... Preferred Qualifications: ... Work Environment: ... EXPECTED BEHAVIORS OF ALL STAFF ... About The People Concern ... Benefits & Perks ... (some duplication). We need to remove boilerplate: EEO, etc. Also remove duplicated lines. We need to preserve substantive info: location, schedule, status, benefits, summary, duties/responsibilities, qualifications (including required and preferred), work environment, expected behaviors? Possibly include as part of responsibilities? But we can create sections: About the role (maybe summary), Responsibilities, Requirements (qualifications), Benefits, Schedule, Work Environment, Expected Behaviors, About the Organization. But we must not create sections with placeholder/filler. Must have real content. We need to decide which sections to include. The instruction: Use

for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). So we can use those headings if content exists. We have content for: Summary (could be About the role). Responsibilities (Essential Duties and Responsibilities). Qualifications (Qualifications and Preferred Qualifications). Benefits (Benefits and Benefits & Perks). Schedule (Schedule). Work Environment (Work Environment). Expected Behaviors (maybe as a separate section? Not in list but could be included as part of responsibilities? Might be okay to include as its own heading like "Expected Behaviors" but not in given examples; but we can still use h3 for any section heading? The instruction says use h3 for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). It doesn't forbid other headings, but suggests those examples. Safer to stick to those headings. Expected Behaviors could be part of Responsibilities or maybe omitted? It's substantive but not fitting those headings. Could include under Responsibilities as a bullet? Might be okay to add a section "Expected Behaviors" but not in examples; risk. Better to incorporate into Responsibilities or maybe under "About the role"? I'd include as a subsection within Responsibilities using

or

. Since we must not invent sections with filler, but we can include as part of Responsibilities. About the Organization (About The People Concern) could be "About the role"? Actually About the role is about the job, not organization. Could use "About the role" for summary and maybe include organization description there? Might be okay. We need to avoid repeating job title as heading. So no h3 for the title. We need to output only HTML fragment. Let's extract content: Location: Arminta Square - 11050 W. Arminta St., Sun Valley CA 91352 Setting: 100% Onsite Schedule: Monday - Friday, 8:00am - 4:30pm Status: Full-time/Non-Exempt/Non-Management Benefits: Medical, Vision, Dental, Life Insurance, 403(b) Retirement plan, Employee Assistance Program (EAP), etc. Openings: 1 (maybe minor metadata, can be omitted or put in short p) Summary: Through the use of evidence-based practices such as harm reduction, housing first, and trauma-informed care, the Case Manager supports Clients’ housing stability, self-sufficiency, and community integration. The Case Manager partners with Clients who are currently homeless to assess and address barriers to housing placement. Once Clients locate best-fit housing, The Case Manager works to implement interventions with recently housed Clients to support housing retention and further coordinates multiple services to meet individualized needs. The Case Manager collaborates with Clients to learn independent living skills and other life-skills vital to successful transition from homelessness into permanent housing. Essential Duties and Responsibilities: list items (we need to convert to
• ). Let's list them: - Maintain a caseload of approximately 20 high-acuity Clients for intensive case management services (up to 40 if low acuity). - Develop relationships with Clients with a focus on facilitating independence and maintenance of improved physical and mental health. - Collaborate with the LA County Department of Mental Health (DMH) and Department of Health Services (DHS) programs to enhance coordination within the Clients’ treatment team. - Engage Clients and implement interventions with an approach emphasizing Client choice, harm reduction, and psychosocial rehabilitation within a setting guided by trauma-informed care, housing first principles, and professional boundaries. - Assist in the screening, intake, and enrollment of Clients including orientation to program policies and goals. - Complete comprehensive biopsychosocial assessments and functional needs assessments to guide individualized treatment planning. - Complete quarterly collaborative goal plans with Clients with the purpose of targeting areas that will improve quality of life and health outcomes. - Write and maintain accurate, complete, and up-to-date progress notes and data in electronic databases as required by the program and its funding sources. - Ensure all Client documents within physical charts are complete, accurate, current, and filed as guided by agency, department, and funder expectations. - Maintain confidentiality of Client information per HIPAA and internal agency guidelines. - Assist Clients in applying for and obtaining all benefits to which they are entitled. - Coordinate appointments, transportation, and follow-up services for Clients to improve access to primary health care, mental health care, substance use services, and other local resources in order to build sustainable community connections and reduce the need for emergency health care services. - Directly transport Clients in personal vehicle to various agencies and healthcare providers in the greater Los Angeles area to decrease barriers to access and increase community reintegration. - Support Clients by teaching and modeling life skills involved such as budgeting, housekeeping, meal preparation, appointment scheduling, health maintenance, and socialization within communities where they become housed. - Communicate effectively with property managers and other third party partners. - Work cooperatively and cohesively with multidisciplinary team including participation in weekly staff meetings, direct individual supervision, and trainings. - Adapt workload as directed by supervisor in response to funder expectations. - Other duties, as assigned. Qualifications: Required: - Proficient Spanish Language skills to engage with monolingual Spanish-speaking clients in the same capacity as English-speaking clients. Must be able to substantiate language proficiency. - High School Diploma or GED or Equivalent - Able to work in a high tolerance Harm Reduction model with Clients experiencing multiple barriers. - Valid CA Driver’s license, reliable car, auto insurance, and an acceptable driving record. - Willing and able to transport Clients in your personal vehicle. Preferred Qualifications: - Bachelor’s degree preferred; or a minimum two (2) years’ experience working with homeless individuals, preferably those living with mental illness and/or substance addictions, or an equivalent combination of education and experience. - Demonstrated knowledge of case management. Work Environment: - Combination of field and office environment - Regularly required to sit, stand, bend; occasionally lift up to 35lbs. - On occasion walk or drive to different local sites. - Will necessitate working in busy and loud environments - Will be exposed to elements like cold, heat, dust, noise, and odor. - May need to bend, stoop, twist, and sit throughout the day. Expected Behaviors of All Staff (list): - Act as a role model - Demonstrate a sense of responsibility - Continuously learn and improve - Acknowledge your own areas of improvement - Hear and provide honest, specific and direct feedback - Create an environment where everyone is welcomed valued and respected - Collaborate About The People Concern (description). We'll include as a paragraph. Benefits & Perks list (duplicate of Benefits). We'll combine. We need to avoid duplication: Benefits already listed; Benefits & Perks includes more items: Medical Insurance Vision Insurance Dental Insurance Retirement Planning (403b) & Matching Paid Holidays Paid Vacation Days Paid Sick Days Employee Assistance Plans (EAP) TELUS Health Flexible Spending Account (FSA) Basic Life / Accidental Death & Dismemberment (AD&D) Voluntary Short- and Long-Term Disability Voluntary Pet Insurance Corporate Discounts: Discounts on Hotels, Theme Parks, Concerts, Movies, Restaurants & More The People Concern University & Certificates We should include all unique benefits. Let's compile a set: - Medical Insurance - Vision Insurance - Dental Insurance - Life Insurance (already) - 403(b) Retirement plan (matching) - Employee Assistance Program (EAP) - Paid Holidays - Paid Vacation Days - Paid Sick Days - TELUS Health (maybe part of EAP?) - Flexible Spending Account (FSA) - Basic Life / Accidental Death & Dismemberment (AD&D) - Voluntary Short- and Long-Term Disability - Voluntary Pet Insurance - Corporate Discounts (Hotels, Theme Parks, Concerts, Movies, Restaurants & More) - The People Concern University & Certificates Also earlier: Life Insurance, 403(b) Retirement plan, Employee Assistance Program (EAP), etc. So we include those. We'll output Benefits section with
  • each. Schedule section: Monday - Friday, 8:00am - 4:30pm. We may also include Location and Setting maybe as a short paragraph under About the role? Could add a paragraph with location and schedule? But schedule has its own section. Location could be included in About the role paragraph. We need to avoid repeating job title as heading. So we start with maybe

    About the role

    then

    containing summary plus location/setting? Or we could have separate

    About the organization

    but not in examples. Safer to put organization description under About the role? Might be confusing. But we can add a separate

    About the organization

    though not in examples; risk. The instruction: "Use

    for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule)." It says e.g., not exclusive. So we can use other headings as long as they are h3. Probably okay. Thus we can have sections: About the role (summary), Responsibilities, Requirements (qualifications), Benefits, Schedule, Work Environment, Expected Behaviors, About the Organization. We must not create sections with filler. All have content. Now produce HTML. We'll need to escape any HTML special characters? Not needed. Let's craft. Structure:

    About the role

    Through the use of evidence-based practices such as harm reduction, housing first, and trauma-informed care, the Case Manager supports Clients’ housing stability, self-sufficiency, and community integration. The Case Manager partners with Clients who are currently homeless to assess and address barriers to housing placement. Once Clients locate best-fit housing, The Case Manager works to implement interventions with recently housed Clients to support housing retention and further coordinates multiple services to meet individualized needs. The Case Manager collaborates with Clients to learn independent living skills and other life-skills vital to successful transition from homelessness into permanent housing. The position is located at Arminta Square,