Ice Rink Operations Supervisor | Full-Time | CURE Insurance Arena

Responsibilities

• Oversee the operation of the arena ice rink, including maintenance of ice, ice builds and removal, hockey line placement, and functionality of equipment.
• Ensure that safety standards and procedures are met and followed by all staff and patrons.
• Cookice and assist with oversight of ice rink events, such as hockey games, youth hockey practices and games, and public skate sessions.
• Ensure compliance with local, state, and federal regulations related to ice rink operation and safety.
• Order and maintain inventory of necessary supplies and equipment for ice rink operations.
• Assist in performing event Changeovers and setups.
• Assists / recommends hiring and performs training, scheduling, and supervision of changeover staff.
• Oversee all ice installation and maintenance of the ice and its equipment.
• Cookordinate event logistics as assigned.
• Respond promptly to maintenance requests and emergencies to minimize downtime and ensure safety.
• Supervise ice operations staff for non-event tasks as assigned.
• Maintain and clean Zamboni and ice-related equipment and areas.
• Assists the Operations Manager, Facilities Manager, Operations Supervisor, and Event Manager with projects as requested.
• Adhere to all Venue Management Policies and procedures.
• Assists the Facilities Manager with various related building projects, including repairs related to plumbing, electrical systems, HVAC, and general building maintenance.
• Ensure staff complies with the requirements of the Occupational Health and Safety Act.
• Maintain records of maintenance activities, repairs, and inspections performed on equipment.
• Communicate “assigned task” status with the Operations Manager or Facilities Manager (in Manager’s absence).

Qualifications

• A High School Diploma or GED required.
• Ability to use hand and power tools effectively and safely.
• 2-4 years of ice rink experience required.
• Solid understanding of various maintenance tasks, including plumbing, electrical work, and carpentry.
• Ability to operate and maintain a Zamboni or Ice resurface machine.
• Ice School experience preferred but not a requirement.
• Strong troubleshooting skills to diagnose and resolve issues quickly.
• Knowledge of supervisory principles, with emphasis on working with & training a “casual” staff.
• Previous ice maintenance and forklift driving experience is highly desirable.
• Working knowledge of chillers, refrigeration, and ice making, specifically CO2 chilled systems, preferred, but not required.
• Ability to lift heavy objects unaided.
• Must be able to work a flexible schedule including early mornings, evenings, weekends, holidays, and an extended number of consecutive days.