Hybrid Sales Representative/ SWAT - CST
About the Role
As a Hybrid/SWAT Representative, you will engage customers through multiple remote and face-to-face channels to promote brand messaging. You will develop and maintain relationships with targeted accounts by utilizing triggers, business acumen, and digital resources to drive meaningful dialogue and achieve sales goals.
Responsibilities
- Manage daily sales call activity, including covering vacant territories and expanding remote promotional capabilities via virtual engagements and face-to-face interactions.
- Engage with healthcare professionals (HCPs) face-to-face when opportunities are identified.
- Utilize digital resources and technology to connect with HCPs.
- Engage assigned HCP targets in-depth program discussions to attain individual territory and company goals post-launch.
- Profile and manage a targeted list of HCPs.
- Create and implement business plans to achieve territory and business goals.
- Communicate effectively and persuasively using proper terminology and approved messaging.
- Maintain thorough knowledge of the disease state and program.
- Adhere to approved direction related to pre/post-launch activities.
- Verify and complete required data entry in client CRM systems, documenting targets' responses and follow-through actions.
- Follow business rules for appropriate hand-offs to other personnel.
- Communicate project progress with the Sales Leader, team members, and client as required.
- Create and maintain a positive impression with clients and their customers.
- Prepare reports for management as needed.
- Fully comply with all laws, regulations, client policies, code of conduct, privacy/data guidelines, and relevant state/federal laws.
- Participate in virtual team meetings and training sessions.
- Perform special projects and assignments as directed by program leadership.
- Travel in the field up to 30% of the time.
Requirements
- Bachelor’s degree from an accredited university or college.
- Pharmaceutical sales experience required.
- 1+ years of therapeutic area experience preferred.
- Virtual sales experience required.
- Specialty pharmaceutical experience required.
- Experience utilizing digital resources, triggers, and suggestions.
- Product certification by the client preferred.
Skills
- Excellent verbal, written, and interpersonal communication skills.
Credentialing Requirements
As a representative of a pharmaceutical company, you may be required to submit and maintain credentials, such as training, vaccinations, and other job-related documentation to gain access to hospitals or healthcare providers. Compliance with facility-specific requirements on your call plans is expected. Additionally, certain geographic jurisdictions or hospital systems require a representative license. Currently, this includes:
- District of Columbia
- City of Chicago
- State of Nevada
- State of Oregon
- Jackson Memorial Health in Miami-Dade County, Florida
This list may change, and you will be notified of any significant updates.
About Us
Amplity powers biopharma innovation through expert-led teams that deliver. With over 40 years of experience, our people-driven, tech-enabled approach fuels everything we do. Our professionals understand the pharmaceutical industry from the inside out, helping clients launch products and operate smoothly across all business shapes, sizes, and specialties. We are on a mission to improve patient outcomes through executional excellence, enabling our partners in pharma to thrive.
EPIIC Values
All positions at Amplity demonstrate our EPIIC Values to uphold our high-service standards:
- Excellence: We set high standards, are solutions-focused, and achieve outstanding results with a professional and positive attitude.
- Passion: We love what we do. Our energy inspires, engages, and motivates others.
- Innovation: Our ideas set us apart. We are curious and bold and challenge traditional ways of working.
- Integrity: We are open, honest, and transparent. We do the right thing with courage and understanding.
- Collaboration: We are better together. We actively seek the participation of others to achieve greater outcomes.