Hybrid Sales Representative/ SWAT - CST
Join Amplity, the full-service go-to partner of biopharma companies that delivers flexible and specialized medical and commercial services. No matter where a drug is in its lifecycle, we scale with ease to maximize resources and improve impact for all our clients. Through strategic partnerships and deep therapeutic expertise, Amplity transforms how breakthrough treatments reach the people who need them.
About the role
The Hybrid/SWAT Representative is responsible for engaging customers through multiple remote and face-to-face channels to promote brand messaging. Develop and maintain relationships with targeted accounts by engaging in dialogue utilizing triggers, business acumen, and digital resources.
Responsibilities
- Manage daily sales call activity according to defined expectations by covering vacant territories and expanding remote promotional capabilities via virtual engagements and face-to-face activities as defined by business requirements.
- Engage with healthcare professionals (HCPs) face-to-face as needed when an opportunity is identified.
- Utilize digital resources and technology to connect with HCPs.
- Engage assigned HCP targets in-depth program discussions to attain individual territory and company goals post-launch.
- Profile and manage a targeted list of HCPs.
- Create and implement business plans to achieve territory and business goals.
- Effectively and persuasively communicate with customers using effective selling, listening, and negotiation skills, utilizing proper terminology and approved messaging.
- Maintain thorough knowledge of the disease state and program.
- Adhere to approved direction related to pre/post-launch activities.
- Verify and complete required data entry in client CRM systems, such as details of the targets' responses and any follow-through actions.
- Follow business rules for appropriate hand-offs to other personnel.
- Communicate with the Sales Leader, team members, and client on project progress as required.
- Create and maintain a positive impression with our client and the client’s customers.
- Prepare reports for management as needed.
- Fully comply with all laws, regulations, and client policies, code of conduct, all privacy and data guidelines, and relevant state and federal laws and regulations.
- Participate in virtual team meetings and training sessions.
- Perform special projects and assignments as directed by program leadership.
- Travel in the field up to 30% expected.
Requirements
- Bachelor’s degree required from an accredited university or college.
- Pharmaceutical sales experience required.
- 1+ years therapeutic area experience preferred.
- Virtual sales experience required.
- Specialty pharmaceutical experience required.
- Experience utilizing digital resources, triggers/suggestions.
- Certified on product by client preferred.
Skills
- Excellent verbal, written, and interpersonal communication skills.
Credentialing Requirements
As a representative of a pharmaceutical company, you may be required to submit and maintain credentials, such as training, vaccinations, and other job-related documentation to gain access to hospitals or healthcare providers. It is the Company’s expectation that you comply with the requirements outlined by the facilities on your call plans. Additionally, certain geographic jurisdictions or hospital systems have requirements to apply for and obtain a representative license. At this time, representatives working in the District of Columbia, City of Chicago, State of Nevada, State of Oregon, or those associated with Jackson Memorial Health in Miami-Dade County, Florida may be required to obtain specific licenses. This list may be subject to change, including the potential for additions or modifications. In the event of any significant changes, you will be notified accordingly.
About Us
Amplity powers biopharma innovation through expert-led teams that deliver. Whether you knew us in the 80’s as Physician Detailing Inc., or in the 00’s as part of Publicis Health, the companies that came together in 2019 to form Amplity have delivered contract medical, commercial, and communications excellence for 40+ years. Our people-driven, tech-enabled DNA fuels everything we do. Our professionals understand the pharmaceutical industry from the inside out. With a deep grasp of product lifecycles, marketing hurdles, operational nuances, and the complex needs of providers and patients, we help our clients launch products and operate smoothly with precision — across all business shapes, sizes, and specialties. We are on a mission to improve patient outcomes through executional excellence — enabling our partners in pharma to thrive in turn. At Amplity, we are allies in excellence. And we do it quicker, better, nicer than anyone else.