Hybrid Sales Representative/ SWAT - CST
About the Role
As a Hybrid/SWAT Representative, you will engage customers through multiple remote and face-to-face channels to promote brand messaging. You will develop and maintain relationships with targeted accounts by utilizing triggers, business acumen, and technology to facilitate relevant and meaningful dialogue.
Responsibilities
- Manage daily sales call activity according to defined expectations, covering vacant territories and expanding remote promotional capabilities via virtual engagements and face-to-face activities.
- Engage with healthcare professionals (HCPs) face-to-face when opportunities are identified.
- Utilize digital resources and technology to connect with HCPs.
- Engage assigned HCP targets in-depth program discussions to attain individual territory and company goals post-launch.
- Profile and manage a targeted list of HCPs.
- Create and implement business plans to achieve territory and business goals.
- Effectively and persuasively communicate with customers using proper terminology and approved messaging.
- Maintain thorough knowledge of the disease state and program.
- Adhere to approved direction related to pre/post-launch activities.
- Verify and complete required data entry in client CRM systems, including details of targets' responses and follow-through actions.
- Follow business rules for appropriate hand-offs to other personnel.
- Communicate with the Sales Leader, team members, and client on project progress as required.
- Create and maintain a positive impression with our client and their customers.
- Prepare reports for management as needed.
- Fully comply with all laws, regulations, and client policies, including privacy/data guidelines and relevant state/federal laws.
- Participate in virtual team meetings and training sessions.
- Perform special projects and assignments as directed by program leadership.
- Travel in the field up to 30% of the time.
Requirements
- Bachelor’s degree required from an accredited university or college.
- Pharmaceutical sales experience required.
- 1+ years of therapeutic area experience preferred.
- Virtual sales experience required.
- Specialty pharmaceutical experience required.
- Experience utilizing digital resources, triggers, and suggestions.
- Certification on product by client preferred.
Skills
- Excellent verbal, written, and interpersonal communication skills.
Credentialing Requirements
As a representative of a pharmaceutical company, you may be required to submit and maintain credentials such as training, vaccinations, and other job-related documentation to gain access to hospitals or healthcare providers. Compliance with facility requirements on your call plans is expected. Specific geographic jurisdictions or hospital systems may require a representative license. Currently, representatives working in the District of Columbia, City of Chicago, State of Nevada, State of Oregon, or those associated with Jackson Memorial Health in Miami-Dade County, Florida, may need to obtain specific licenses. This list may change, and you will be notified of any significant updates.
About Us
Amplity powers biopharma innovation through expert-led teams that deliver. With over 40 years of experience, our people-driven, tech-enabled approach fuels everything we do. Our professionals understand the pharmaceutical industry from the inside out, helping clients launch products and operate smoothly with precision across all business shapes, sizes, and specialties. We are on a mission to improve patient outcomes through executional excellence, enabling our partners in pharma to thrive.