Hybrid Floor Supervisor/Dealer

Essential Duties

• Offering the highest possible level of Customer Service resulting in a maximum level of guest enjoyment and return play.
• Knowing all policies & procedures of the specific table game he/she is supervising.
• Maintaining a work environment that is safe, professional, friendly and conducive to a high level of productivity & performance, as well as, morale.
• Acting as a role model to all employees and encouraging others to do the same.
• Promoting positive public relations and creating an enjoyable atmosphere for all customers.
• Amicably resolving customer related problems in a fast paced environment.
• Ensuring the protection of customer’s rewards and credit lines.
• Complying with all departmental and Company Policies including Seminole Gaming’s business ethics guidelines.
• Complying with all regulatory requirements.
• Maintaining confidentiality of all Seminole Gaming trade secrets and proprietary information including business processes, customer lists, marketing plans and any other confidential information.
• Creating and ensuring a fun-filled, entertaining and exciting environment.
• Proficiently dealing Blackjack, Mini Baccarat, and three (3) carnival games not including Casino War.
• Dealing cards accurately and at a pace defined by the supervisor/guests at the table; taking and paying bets accurately and according to standard.
• Fulfilling other duties as assigned.

Work Environment

• Frequent standing, walking, reaching, talking, hearing, and tasting.
• Frequent lifting and/or moving up to 50 pounds.
• General public and excessive noise exposure.
• Close, distance, color, and peripheral vision, depth perception, and ability to adjust focus.

Benefits

Comprehensive benefits package allowing team members to stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status. To see our full list of Team Member Benefits, please visit our career site: www.gotoworkhappy.com/benefits.