Hybrid (6 Weeks Onsite, Then Fully Remote) Patient Scheduler

TEKsystems is seeking several Call Center Agents for a large hospital in Indianapolis. Training is fully onsite for 6 weeks, after which the role transitions to fully remote.

About the role

• 60+ incoming calls daily
• Schedule appointments and reinforce all policies for case scheduling
• Communicate detailed information for each scheduled appointment
• Audit and complete electronic documentation of patient and case information in a timely manner
• Work under pressure to meet deadlines while maintaining high quality
• Handle sensitive and highly confidential conversations with patients

Requirements

• High school diploma
• 2+ years of call center experience
• Strong verbal communication skills with the ability to explain complex information clearly and patiently
• Ability to engage in in-depth, sensitive, and confidential dialogues
• Stable work history (no "jumpy" tenures)
• Self-motivated with a drive to advance your career
• Reliable transportation for onsite training
• Compliance with vaccine and drug test requirements

Schedule

• Monday–Friday, 8:00 AM–5:00 PM
• Fully onsite for 6 weeks of training, then fully remote
• Start date: August 25, 2026

Pay

$16.00/hour

Benefits

Eligibility requirements apply to some benefits and may depend on job classification and length of employment. Benefits are subject to change and may include:

• Medical, dental, and vision insurance
• Critical Illness, Accident, and Hospital coverage
• 401(k) Retirement Plan (pre-tax and Roth post-tax contributions available)
• Life Insurance (voluntary Life & AD&D for employee and dependents)
• Short-term and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation, or Sick Leave)

Interview Process

• Two virtual interviews: first with recruiter (Reya), final with supervisor

This is a Contract to Hire position based in Indianapolis, IN (46219). The position is anticipated to close on August 9, 2026.