HVAC Technical Consultant

What Drives Success

• Provides troubleshooting and installation assistance of HVAC/R equipment.
• Diagnostics issues with refrigeration circuits, components and controls to guide caller to the appropriate resolution.
• Provides technical documentation to internal and external customers.
• Guides caller to the appropriate field personnel if first-hand attention is required.
• Documents all received phone and email inquiries into the database system.
• Identifies and helps implement process improvements.

Requirements

• High school diploma or equivalent experience required.
• At least 2 years related technical consulting experience.
• Typically requires at least 5 years of experience in the installation and service of HVAC/R equipment.
• Strong knowledge and experience in the installation and service of HVAC/R equipment.
• Excellent verbal and written communication skills.
• Furnace experience is a strong must.
• Strong customer service skills.
• Strong analytical and troubleshooting skills.
• Ability to handle and prioritize multiple technical requests.
• Proficient in Microsoft Office Suite.
• Experience with SAP preferred.

Qualifications

• Typically requires at least 5 years of experience in the installation and service of HVAC/R equipment.
• Strong knowledge and experience in the installation and service of HVAC/R equipment.
• Excellent verbal and written communication skills.
• Furnace experience is a strong must.
• Strong customer service skills.
• Strong analytical and troubleshooting skills.
• Ability to handle and prioritize multiple technical requests.
• Proficient in Microsoft Office Suite.
• Experience with SAP preferred.

Pay

The starting salary range for this role and market is between $66,000 - $86,100 annually. Factors that may affect starting salary include geography/market and the skills, education, experience, and other qualifications of the successful candidate. Employees in this role are also eligible for a bonus in accordance with the terms of the Company’s applicable plan.

Schedule

100% on-site