HVAC Service Sales

The HVAC Service Sales will sell HVAC services using technical, organizational, and customer knowledge to influence customers and assist them in applying the services to their needs, resulting in revenue generation by building, maintaining, and improving relationships with clients.

Job Duties and Responsibilities

• Contact new and existing customers to discuss their needs, and how those needs could be met
• Answer customers’ questions about services, prices, availability, or terms
• Prepare service contracts for orders obtained, quote prices, credit terms, or other bid specifications using Salesforce and submit for processing
• Negotiate prices or terms of service agreements
• Maintain customer records
• Visit establishments to evaluate needs or to promote service sales
• Develops and delivers sales presentations and closes sales
• Participate in sales forecasting and planning meetings
• Timely manage assigned sales budgets
• Work with General Manager to resolve customer issues
• Develops and maintains communications in a cooperative and professional manner with all levels of staff and customers using established guidelines
• Partner with business development group to identify prospective customers
• Collaborate with colleges to exchange information, such as selling strategies or marketing information.

Required Education/Experience

• Bachelor’s Degree in Business/Marketing or High School/Trade School Diploma (or GED or High School Equivalence Certificate) and work experience of 3-5 years in service/sales position

Competencies

• Technical capacity
• Customer focus
• Communication proficiency
• Innovative
• Collaboration
• Financial Management
• Presentation skills
• Attention to detail and ability to work independently
• Personal computer skills, strong typing ability and knowledge of Microsoft Office

Physical Demands

• Largely sedentary role; however, some filing is required
• Sit and/or stand for extended periods of time
• Must be able to lift files, open filing cabinets and bend or stand, as necessary

Work Environment

• This job operates in both an office and a field environment

Reasonable Accommodation

• The Company will make reasonable accommodations for the known physical and mental limitations of an otherwise qualified individual with a disability who as an employee, if such accommodation will enable the person to perform the essential functions of the job held, unless undue hardship for the company would result or the person poses a direct threat to themselves or others.

Equal Opportunity Employer

• We strive to uphold high standards of fairness, business ethics, and responsible behavior.
• We also seek to provide outstanding career opportunities for all our employees and to provide employees with a work environment free of discrimination and harassment.
• All employment decisions are based on business needs, job requirements, and individual qualifications without regard to anyone’s race, color, religion, gender, national origin, age, physical or mental disability, U.S. military veteran status, marital status, pregnancy, or any other consideration made unlawful by federal, state, or local laws.