Jobs · Customer Service · Connecticut

HVAC Inside Sales Representative

Belimo · Danbury, CT · 2 wk ago
HybridCustomer Service$28–$35/hrFull-time

What You'll Do

  • Provide timely Offers (quotes, pricing, anticipated lead time) to customers and Belimo sales managers upon request.
  • Process and register Offers into SAP.
  • Effectively, timely communication with customers and Belimo colleagues.
  • Follow up on Offers to customers as directed by Region, Territory (District), and Key Account Sales Managers.
  • Gather appropriate details (project name, location, customer contact name) when responding to requests so that the appropriate information can be provided to Belimo Sales Managers for customer follow-up.
  • Effectively coordinate with and support Inside Sales Representatives assigned to other Regions to ensure that all U.S. customers are responded to in a timely manner, independent of specific quote request backlogs, vacations, etc.
  • Develop and continually increase technical product and application knowledge to increase effectiveness and throughput of quoting activity.
  • Effectively interpret valve schedules (pdf or Excel) and cross-reference competitor model numbers to select and offer the most appropriate Belimo product.
  • Interface with Belimo Technical Support when questions arise with respect to Belimo product selection.
  • Interface with Customer Service on lead time and specific order details for customer and internal communication, as necessary.
  • Provide Technical Documentation to customers upon request.

Who You Are

  • Associates Degree in a technical discipline or an applicable business program certification or technical program certification.
  • Two years providing Technical Support by telephone and e-mail in a manufacturing company.
  • HVAC background considered a plus.
  • Proficient communication and typing skills with high level of accuracy.
  • SAP experience a plus.
  • High degree of time management and organization required.
  • Must have excellent interpersonal skills and maintain both a proactive and positive attitude.
  • Effective teaming with other Belimo colleagues within the Region, Tech Support, Customer Service, and other functional areas.
  • Proficient use of personal computer, along with additional software products such as Microsoft Outlook, Microsoft Excel, and Adobe.

Who We Are

  • At Belimo, we take pride in making our company a rewarding place to work.
  • Our leaders are value-driven and encourage new ideas in their teams around the world.
  • Through our passion, our employees are not only creating amazing products, they are revolutionizing the HVAC industry.
  • We invest in our people is at the heart of Belimo's approach to engaging diverse creative talent to grow an industry-leading company.
  • The success of our corporate brand is based on the expertise and commitment of each individual.
  • Belimo is committed to paying all employees in a fair, equitable and transparent manner.
  • The base pay for this position ranges from $28 - $35 hourly with a target performance bonus of 7% of an employee’s annual base salary.
  • Career progression and development opportunities are available.
  • Belimo is a total compensation company which includes a comprehensive benefits package including a full range of medical, financial, and other competitive benefits.
  • Belimo is proud to be an equal opportunity employer.

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