HVAC Cooling Customer Engineer II-Portland

About the role

The Cooling CE is responsible for installation, commissioning, scheduled and emergency service on Liebert Air products. The role requires establishing, promoting, and maintaining excellent rapport with all customers, co-workers, sales representatives, and others as appropriate. The Cooling CE must also maintain continuous communication with Area/District Offices and direct managers.

Responsibilities

• Rely on direction to accomplish goals
• Perform a number of work-related tasks
• Render on-site and phone assistance to customers
• Communicate with National Technical Support on equipment issues
• Perform work-related tasks according to company guidelines for scheduled maintenance
• Implement Field Change Notices according to published guidelines
• Keep current on Safety Bulletins, Safety Field Change Notices, Field Change Notices, and Service Tips
• Operate in a safe manner in accordance with published safety guidelines
• Maintain certifications per Job requirements

Qualifications

• Required experience (one or more of the following): High School Diploma or G.E.D., HVAC - Certificate Program degree or equivalent experience in the field, Six years military experience in a related field, Equivalent industry experience with EPA refrigerant license, Basic electrical knowledge
• Interpersonal Skills, Professional, Reliable, Team Player, Familiarity with electrical / electronic test equipment and fundamentals
• Must be able to read and interpret electrical line diagrams and blueprints, Working knowledge of OHM’s law and HVAC theory, Technical skills, Ability to make basic site evaluation skills to include: environmental temperature, and general operating conditions, Elementary fix/repair techniques based on directed supervision, Capable of completing tasks and return unit to full operating conditions based upon directed supervision, Strong skill sets: Communication skills, Customer service skills, Troubleshooting skills, Safety procedures, Organizational and planning skills, Computer skills, Mechanical aptitude

Physical & Environmental Demands

• While performing duties of the above jobs, the associate is regularly required to stand, walk, use hands and fingers, handle or feel objects, tools or other components; reach with hands and arms; stoop, kneel, crouch, or crawl; talk, hear and smell.
• The associate frequently is required to sit and climb or balance.
• Specific vision abilities required by this job include close vision, distant vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
• Frequent driving (car, van, truck).
• Must be able to consistently lift up to 50 pounds and occasionally up to 75 pounds.