Human Resources Professional (Human Resources Professional II), Division of Human Resources

About the role

The Human Resources Professional administers and implements Human Resources programs and initiatives. Responsibilities cover most technical aspects of employment services and related projects. The incumbent serves as a primary point of contact for the Human Resources Division, providing front desk coverage as assigned and responding to inquiries from employees, applicants, managers, and the public through multiple communication channels.

Responsibilities

• Coordinate daily operations of the Human Resources front desk, ensuring efficient office workflow and service continuity.
• Serve as the primary point of contact for HR by responding to phone, email, and in-person inquiries and providing guidance on HR policies and procedures.
• Liaise with internal and external partners to address requests and route inquiries to appropriate HR staff.
• Process and distribute HR documentation, incoming mail, and work orders in a timely manner.
• Administer employee offboarding processes and coordinate system access requests, including volunteer and third-party approvals.
• Monitor background check and Live Scan requirements to ensure compliance with university policies and procedures.
• Perform accurate data entry and maintain employee records in PeopleSoft, including name changes, Person of Interest (POI) requests, educational updates, and student employment transactions.
• Maintain HR office inventories and monitor operational supply needs.
• Support maintenance and updates of the Employment Services website.
• Track special projects, compile and analyze survey data, and prepare reports as needed.
• Coverage of the Director of Employment Services’ calendar, meetings, and administrative support.
• Coordinate and process onboarding activities in compliance with university, CSU, and federal requirements.
• Ensure completion of HR onboarding compliance forms, Tracker Federal I-9 verification, and Mandated Reporter acknowledgments through CSU Recruit.
• Monitor and maintain compliance with Federal I-9 requirements, including tracking and completing reverifications.
• Guide hiring departments, onboarding delegates, and applicants through onboarding policies, procedures, and system requirements.
• Monitor, review, and process Campus Request Forms through Adobe Sign.
• Prepare and maintain personnel file documentation to ensure accuracy and compliance.
• Schedule and coordinate onboarding sessions for newly hired employees.
• Facilitate in-person and virtual onboarding meetings to verify documentation, ensure form accuracy, and provide procedural guidance to new hires.
• Assist in planning, coordinating, and implementing Human Resources projects, initiatives, and special events.
• Support New Employee Orientation (NEO) by preparing materials, coordinating logistics, and delivering HR presentations to new hires.
• Collaborate with HR staff to ensure successful execution of departmental programs and initiatives.
• Perform other classification-related duties and special projects as assigned to support departmental goals and operational excellence.

  Requirements

  • Equivalent to a bachelor's degree in a related field and two years of relevant experience.
  • Working skills and knowledge of human resource discipline principles, practices, and related regulations.
  • Demonstrated experience in developing and implementing human resource standards, policies, and procedures.
  • Strong project planning and organizational skills to plan, organize, and manage multiple projects.
  • Strong analytical skills in order to evaluate and interpret data to develop sound conclusions and recommendations.
  • Strong communication and interpersonal skills to effectively present information and ideas and advise managers, staff, and faculty regarding human resources policies and procedures.

  Qualifications

  • Working skills and knowledge of human resource discipline principles, practices, and related regulations.
  • Demonstrated experience in developing and implementing human resource standards, policies, and procedures.
  • Strong project planning and organizational skills to plan, organize, and manage multiple projects.
  • Strong analytical skills in order to evaluate and interpret data to develop sound conclusions and recommendations.
  • Strong communication and interpersonal skills to effectively present information and ideas and advise managers, staff, and faculty regarding human resources policies and procedures.

  Skills

  • Working skills and knowledge of human resource discipline principles, practices, and related regulations.
  • Demonstrated experience in developing and implementing human resource standards, policies, and procedures.
  • Strong project planning and organizational skills to plan, organize, and manage multiple projects.
  • Strong analytical skills in order to evaluate and interpret data to develop sound conclusions and recommendations.
  • Strong communication and interpersonal skills to effectively present information and ideas and advise managers, staff, and faculty regarding human resources policies and procedures.

  Benefits

  Compensation and benefits are competitive and include medical, dental, and vision plans, membership in the California Public Employees Retirement System (CalPERS), sick and vacation time, and 15 paid holidays a year. Eligible employees are also able to participate in the fee waiver education program. A summary of benefit information can be found here.

  Pay

  Initial salary step placement will be Step 1 - $5,274 per month for qualified candidates. CSU Classification Salary Step Range: $5,274 - $7,684 per month (Step 1 – Step 20).

  Schedule

  Academic year schedule: Monday through Friday (8:00 am – 5:00 pm), some evenings/weekends. Summer schedule: Monday through Thursday (7:00 am - 5:30 pm), some evenings/weekends.

  Contact Information

  For more information about Diversity & Inclusion at CSUSB, please visit https://www.csusb.edu/human-resources/diversity-inclusion.