Human Resources Operations & Administration Associate

Application review will begin after September 15, 2026.

About the role

Reporting to the HR Manager, Strategic Operations & Employee Experience, the incumbent will ensure smooth operations within the HR team while providing high-quality service to employees, leadership, external partners, and prospective employees.

Responsibilities

• Support the planning and meeting logistics for the Chief HR Officer (CHRO).
• Coordinate meeting logistics, prepare agendas, presentations, meeting summaries, and action logs for leadership meetings and special initiatives.
• Prepare materials and track action items.
• Assist in ensuring the smooth daily operations of the HR office and provide tier-two support to employees, prospective employees, and vendors.
• Triage incoming requests and monitor/track to ensure timely closure.
• Provide coverage and support for the Front Desk Reception Area and departmental administrative functions as needed to ensure continuity.
• Monitor departmental inboxes and ensure timely responses and resolution of inquiries.
• Coordinate logistics for HR internal events.
• Manage logistics for HR projects, programs, and events.
• Serve as the primary point of contact for managing and maintaining the HR website/employee portal, ensuring all HR-related content is up to date and accessible.
• Coordinate timelines, track deliverables, and support internal communications.
• Assist in developing presentations, reports, and communication materials for leadership and HR initiatives.
• Collaborate with team members to support strategies that enhance HR visibility and employee engagement.
• Conduct research and benchmark external best practices and emerging trends to support the effective implementation of HR initiatives.
• Monitor project progress, track action items, follow up on action, and ensure timely completion of deliverables.
• Draft and coordinate routine HR communications, announcements, and employee messaging to support HR initiatives and programs.
• Maintain project documentation, timelines, and status updates for HR initiatives and special projects.
• Support onboarding processes, including I-9 verification and compliance tracking.
• Monitor and track employment authorization and E-Verify processes, ensuring timely updates and issue resolution.
• Oversee employment verification requests and HR process documentation.
• Coordinate the administration for the College's Professional Development Fund (PDF) program, including communicating program guidelines, reviewing and processing requests, maintaining records, tracking expenditures, and responding to employee inquiries.
• Monitor annual program utilization and prepare reports and recommendations to support effective program administration and continuous improvement.
• Develop and maintain standard operating procedures, process documentation, and training materials related to HR operational processes and programs.
• Assist with the review and approval process for special loan programs available to certain employees, ensuring that all necessary documentation is collected and processed.
• Maintain HR resources, including website updates and technology support.
• Assist with HR budget tracking and operational expenses.
• Contribute to process improvements and best practices.
• Other duties as assigned.

Requirements

• Bachelor’s degree or equivalent in experience and training.
• At least one (1) year of professional office experience, preferably in HR or a related field.
• Strong organizational, communication, and problem-solving skills.
• Proficiency in Microsoft Office, Google Suite, and the ability to learn HR systems.
• Excellent interpersonal, communication, and organizational skills with strong attention to detail.
• Strong problem-solving skills with a proactive approach to identifying issues, developing solutions, and implementing effective strategies.
• Knowledge of or ability to quickly learn the I-9 Employment Verification process and the Federal E-Verify System.
• Experience providing high-quality service and support with a focus on enhancing the overall experience.
• Demonstrated ability to manage multiple priorities and projects simultaneously.
• Experience preparing reports, presentations, and communications materials.
• Strong analytical, organizational, and problem-solving skills.
• Demonstrated ability to maintain confidentiality and exercise sound judgment.

Preferred Qualifications

• 2–3 years of experience.
• HR experience or knowledge of HR systems.
• Experience in higher education or familiarity with visa/HR compliance.
• Advanced skills in Microsoft Excel, PowerPoint, and Canva.
• Experience in managing projects from initiation to completion, with the ability to coordinate with cross-functional teams and adapt to changing project requirements.
• Knowledge of international visas and HR compliance best practices.
• Experience in a higher education setting.

Pay

$34.27/hour.

Schedule

Hybrid work modality. Employees are expected to live within a 150-mile radius of the College.

Benefits

• Medical, dental, vision, and supplemental insurance plans.
• Flexible and hybrid work schedules.
• Tuition remission.
• Life insurance.
• Short and long-term disability insurance.
• Employer retirement matching program.
• Health savings accounts (HSA) and flexible spending accounts (FSA).
• Public Service Loan Forgiveness eligibility.
• Employee Assistance Program (EAP).