Human Resources Operations Associate

About the role

The Human Resources Operations Associate provides administrative and operational support to the HR department and assists with the day-to-day execution of HR processes. This role supports the efficient delivery of HR services by maintaining accurate records, assisting with New Employee Orientation (NEO), coordinating routine activities, and serving as a first point of contact for employees and stakeholders under the guidance of senior HR operations staff.

Responsibilities

• Provide front desk and intake support for HR Operations, including staffing coverage and triaging inquiries received through ServiceNow and the HR general mailbox.
• Ensure Front Desk, Onboarding sessions, and NEO sessions are staffed
• Assist with recruitment processes, including posting job openings, scheduling interviews, and coordinating candidate communications.
• Maintain HR booking calendar and coordinate meetings
• Prepare, organize, and maintain search materials and documentation throughout the recruitment process in accordance with established procedures.
• Timely process NEO and onboarding paperwork in Workday
• Maintain and update employee records in HR systems and personnel files to ensure accuracy and compliance.
• Support onboarding and New Employee Orientation (NEO) activities, including preparation of new hire paperwork, coordination of orientation logistics and materials, employee communications, and completion of assigned Workday processing/ reporting.
• Perform data entry and assist with the preparation of routine reports, dashboards, and HR metrics.
• Respond to general employee inquiries and route more complex issues to the appropriate HR staff member.
• Support HR space organization, asset tracking, and coordination of supplies and inventory.
• Assist with maintaining the HR service booking calendar and providing scheduling support as directed.
• Support student workers and temporary staff by providing task assistance and escalating issues to HR Operations lead