Human Resources Manager Senior Living

About Us

Brookdale Senior Living is recognized by Newsweek in 2024 and 2025 as one of America's Greatest Workplaces for Diversity. We offer a supportive environment where associates can grow both personally and professionally. With 589 communities nationwide as of November 30, 2025, Brookdale provides extensive corporate support, including a robust training program. Our focus is on gracious hospitality, a home-like feel, and meaningful connections for our residents and their families.

About the Role

We are seeking a dedicated and organized Human Resources Manager to support our community team in Williamsburg, VA. This role serves as the primary point of contact for associates and managers on all HR-related matters, including policy interpretation, recruitment, employee relations, and compliance.

Responsibilities

• Provide general guidance and interpretation to associates and managers on company human resources policies, procedures, and practices.
• Serve as the primary point of contact for associates at assigned community(s).
• Advise management on hiring decisions, equal employment opportunity, employee relations, compensation, benefits, OSHA, and health/safety issues.
• Manage recruitment activities, including sourcing, interviewing, hiring, and orienting new employees.
• Develop and implement associate orientation programs.
• Handle inquiries and complaints, investigate complex associate issues, and resolve or refer them to the corporate office in accordance with company policies.
• Maintain employee relations records and prepare statistical reports concerning staffing and employee relations.
• Serve as the primary contact with payroll to investigate and resolve pay issues and interpret corporate payroll policies.
• Conduct exit interviews with community office staff to determine reasons for separation and develop retention recommendations.
• Develop human resources presentation materials and forms as needed.
• Train management on leadership and HR skills.

Qualifications

• Bachelor's degree in Human Resources, Business Administration, or related field from a four-year college.
• Minimum of three to five years of related experience and/or training; or equivalent combination of education and experience.
• Certified Professional in Human Resources (PHR/SPHR) is preferred; or desire/willingness to acquire.
• Extensive knowledge of employment law (federal and state).
• Intermediate to advanced skills in Microsoft Office (Word, Excel, PowerPoint, and Access).
• Excellent oral and written communication skills, including the ability to write reports, business correspondence, and procedure manuals.
• Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
• Ability to manage multiple tasks efficiently.

Skills

• Strong decision-making skills, applying existing guidelines and procedures to solve moderately complex problems.
• Sound judgment and experience in problem-solving based on precedent, example, or reasonableness.
• Working knowledge of a functional discipline and thorough understanding of the organization and work environment.

Benefits

Full-time associates are eligible for the following benefits:

• Full suite of health insurance, life insurance, and retirement plans (varies by employment status).
• Paid Time Off and paid holidays.
• Company-provided life insurance.
• Adoption benefit.
• Short-term and long-term disability coverage.
• Flexible Spending Accounts and Health Savings Account.
• Optional life and dependent life insurance.
• Optional voluntary benefits, including accident, critical illness, hospital indemnity insurance, and legal plan.
• Tuition reimbursement.
• 401(k) program participation (available to temporary associates).
• Assistance with naturalization (Form N-400) application costs up to $725 for qualified associates employed for at least one year.

Pay

Base pay will be determined by the applicant’s skills and experience.

Physical Demands and Working Conditions

• Standing and walking.
• Sitting for extended periods.
• Use of hands and fingers to handle or feel.
• On-call availability as needed.
• Reaching with hands and arms.
• Verbal and auditory communication.
• Ability to taste or smell.
• Ability to lift up to 25 pounds.
• Occasional travel required.
• Vision requirements.