Human Resources Manager

About the role

We are seeking an experienced Human Resources Manager to oversee and support the full scope of the Human Resources function. This role serves as a trusted resource to employees, managers, and leadership while helping ensure HR programs, policies, and practices are administered consistently, professionally, and in compliance with applicable employment laws.

Responsibilities

• Model and instill company mission and values throughout the organization
• Oversee and support the full employee lifecycle, including recruitment, interviewing, hiring, onboarding, employee changes, performance management, development, retention, and offboarding
• Develop, implement, and maintain Human Resources policies, procedures, programs, and practices that support organizational objectives and comply with applicable federal, state, and local employment laws
• Serve as a primary resource for employee relations matters, including coaching managers, addressing workplace concerns, conducting investigations, and recommending appropriate corrective action
• Partner with the Recruiter and hiring managers to support recruitment efforts, including job postings, screening questions, candidate screening, interview coordination, and related hiring activities as needed
• Manage the offer, pre-employment screening, and onboarding processes to ensure a smooth and professional transition for all new hires
• Coordinate with the Director of Human Resources to update, revise, and maintain accurate job descriptions across the organization
• Administer benefits, leave management, and payroll-related processes in collaboration with the HR team, carriers, and other external partners
• Manage the annual open enrollment process and coordinate with the Director of Human Resources and benefits broker regarding plan design, rate negotiations, employee communications, and recommendations
• Serve as a backup for payroll processing, remain current on payroll system and process updates, and process all companywide payrolls on at least a quarterly basis
• Ensure compliance with employment laws and regulations, including wage and hour requirements, leave laws, workplace accommodations, anti-discrimination requirements, recordkeeping obligations, and required postings
• Manage annual compliance reporting and submission requirements, including OSHA 300 logs, EEO-1 reporting, and other applicable filings
• Cooky/Equal Opportunity/EEO boilerplate removed for brevity

Requirements

• Bachelor’s degree in Human Resources, Business Administration, Organizational Development, or a related field required
• Minimum of ten years of progressive Human Resources experience, preferably within the property management industry
• Minimum of seven years of experience handling employee relations, recruitment strategy, benefits administration, performance management, compliance, and HR operations
• Minimum of three years of prior HR management or supervisory experience required
• Strong knowledge of federal, state, and local employment laws and HR compliance requirements
• Bilingual fluency in English and Spanish strongly preferred
• Professional HR certification, such as SHRM-CP, SHRM-SCP, PHR, or SPHR, preferred
• Strong knowledge of HCM systems; experience with Paylocity preferred
• Excellent verbal and written communication skills
• Ability to engage professionally and effectively with employees, managers, and leadership at all levels of the organization
• Strong judgment, discretion, and professionalism when handling confidential, sensitive, or complex employee matters
• Demonstrated ability to manage employee relations matters with fairness, consistency, sound documentation, and appropriate follow-through
• Strong organizational and time-management skills, with the ability to manage multiple priorities, deadlines, and competing demands in a fast-paced environment
• Practical knowledge of HR best practices, compliance obligations, employment law considerations, and workplace policy administration
• Collaborative leadership style with the ability to build trust, influence others, and contribute to a positive workplace culture
• Strong problem-solving skills, with the ability to identify issues, evaluate options, recommend solutions, and implement process improvements
• Able to travel up to 30% of the time

Qualifications

• Knowledgeable about HR best practices, compliance obligations, employment law considerations, and workplace policy administration
• Experience with HCM systems and Paylocity preferred
• Strong communication and interpersonal skills
• Ability to handle sensitive and confidential employee matters with professionalism and discretion
• Proven ability to manage multiple tasks and meet deadlines in a fast-paced environment
• Experience with employee relations, recruitment, benefits administration, performance management, and compliance