Human Resources Manager

Key Responsibilities

• Own BIBA's day-to-day HR operations and records on property, maintaining accurate employee files, HRIS records, and required reporting in the corporate systems
• Maintain and update on-site HR policies, procedures, and employee communications as BIBA evolves, in alignment with corporate HR frameworks
• Keep on-site practices compliant with federal, Florida, and local employment law, including the pre-opening foundation (I-9/E-Verify, required postings, personnel-file structure) and hospitality wage-and-hour: tipped-wage and tip-credit rules, service-charge and gratuity handling, overtime, and any minor-labor requirements
• Administer leave and accommodations, including FMLA, ADA interactive process, and other protected leave
• Escalate to corporate HR on policy, systems, and complex compliance matters

Pre-opening & Property Build

• Implement BIBA's people infrastructure on site: handbook, policies, procedures, and onboarding built on corporate's frameworks and tailored to the property
• Partner with the Managing Director and department heads on staffing plans, headcount, org structure, and labor budgets through ramp-up

Recruiting, Onboarding & Offboarding

• Partner with department leaders on hiring needs, job scopes, sourcing, and candidate selection
• Own the full employee lifecycle on site from offer through onboarding, maintaining onboarding materials, checklists, and required new-hire training so every employee gets a clear, organized introduction to BIBA, their role, and the standards
• Manage offboarding: terminations, Florida final-pay timing, unemployment claims, and exit interviews
• Track work authorization and coordinate with leadership on any visa or foreign-national needs tied to the Global MayaBay partnership and visiting chefs

Benefits & Payroll

• Own on-site benefits and payroll administration: enrollment, changes, deductions, timekeeping, and processing, as the primary point of contact for employee questions
• Coordinate with corporate, brokers, and providers to keep programs administered accurately, and support renewal with property-level data and employee feedback

Employee Relations & Performance

• Serve as the primary HR resource for employee questions, concerns, and workplace matters
• Partner with department leaders on performance management, coaching, documentation, and corrective action, handled consistently, fairly, and confidentially
• Conduct or oversee workplace investigations with sound judgment, and escalate significant or sensitive matters to the Managing Director and corporate HR when appropriate

Employee Experience & Culture

• Help protect and evolve the culture BIBA is building, in a members' club where staff are part of the experience
• Administer and reinforce BIBA's service culture, grooming and appearance standards, and member-confidentiality expectations through onboarding and ongoing training
• Lead staff appreciation, recognition, and engagement on the floor, and partner with leadership on internal communication and development

Qualifications

• 5+ years of progressive HR experience, ideally in hospitality, hotels, private clubs, or restaurants; pre-opening experience strongly preferred
• Proven experience running a broad HR function on property, ideally with corporate support
• Strong background in employee relations, high-volume recruiting and onboarding, benefits and payroll administration, compliance, and performance management, with a command of hospitality wage-and-hour and Florida-specific practices
• Multi-department or multi-outlet hospitality operations strongly preferred
• Discreet with confidential matters, and calm, approachable, and solutions-oriented while working autonomously alongside leadership and corporate
• HR certification (PHR, SPHR, or SHRM-CP/SCP) and a college degree in any field is a plus.
• Fluent verbal and written English; French a plus