Human Resources Manager

About the role

At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences. The ideal candidate for the human resource manager position should possess extensive experience across all facets of HR operations.

Responsibilities

• Responsible for all recruitment and employment efforts for Thompson Central Park New York.
• Reviews requirements of Personnel Requisition forms, sources appropriate candidates, schedules interviews, and conducts preliminary interviews for all open positions.
• Consults with department managers to determine applicant profiles and establish acceptable selection criteria.
• Coordinates internal transfer/promotion program; interviews all candidates and follows up accordingly.
• Maintains and reconciles rehire list, in‑house transfer requests, and job posting lists.
• Processes reference checks and background tests on all final candidates as necessary.
• Prepares and presents New Employee Orientation and other training programs.
• Monitors department‑ongoing training; meets with 2–3 departments per month to monitor training and spot‑check, assists with training questions, projects, concerns, etc.
• Conducts exit interviews.
• Assists with colleague career progression planning.
• Assists the Human Resources Director in the development of annual budgets.
• Attends required hotel meetings to keep abreast of in‑house activities.
• Assists with all colleague events.
• Counsels employees, resolves complaints and conducts investigations, as necessary.
• Oversees Team Member recognition program.
• Assists with all employee‑related social events.
• Interacts with all levels of staff, ranging from hourly employees to executives.
• Participates with management in analyzing and addressing Employee Survey, Guest Survey and Shopper Reports, as appropriate.
• Participates in recognizing success and addressing needs.
• Manages FMLA, leaves of absence, and workers’ compensation cases, including documentation, tracking, and return‑to‑work coordination.
• Evaluates monthly/quarterly/annual HR indicators for areas of responsibility.
• Ensures compliance with federal, state, city laws, and collective bargaining agreement, including but not limited to ADA, EEO, etc.
• Provides coaching and counseling assistance to all employees as required.
• Develops, supports, and participates in all Employee Relations initiatives, including but not limited to celebrations, cafeteria postings, recognition programs, and colleague events.

Qualifications

• 2‑4 years of progressive responsibility, experience, and training in Human Resources.
• College degree with a concentration in Human Resources, Management, or Business.
• Advanced training or education in Human Resources.
• Desirable: Experience in hotel operations/knowledge of hotel environment.
• Desirable: Union Local 6 experience.
• Essential: Knowledge of applicable HR laws.
• Essential: Demonstrated interviewing skills and managerial expertise.
• Essential: Sensitivity, empathy, and responsiveness to colleague needs and concerns.
• Essential: Demonstrated ability to use good judgment.
• Essential: Strong organizational skills.
• Essential: Demonstrated initiative, attention to detail and follow‑through.
• Essential: Ability to analyze data, current trends, and practices.
• Essential: Complies with hotel standards, policies, and rules.
• Desirable: Knowledge of HRIS, EIS and Dimensions.
• Desirable: Proficiency in MS Office Applications (Word, Excel, PowerPoint, Access).
• Desirable: Proficiency in Spanish.

Pay

Salary Range - $77,000 - $90,000 Annually