Human Resources Manager

The QTI Group has partnered with Lakeland Care Inc., a managed care organization based in Fond du Lac, WI, in search of an HR Manager to join their team. The HR Manager will play a key role in shaping employee experience, supporting leaders, and driving strategic HR initiatives across the organization. This is an exciting opportunity to join a mission-driven organization known for its strong culture, collaborative leadership team, and exceptional employee retention.

Must be located in Appleton, Oshkosh, or the greater Fox Cities area.

Pay: $78,726 or more, based on experience.

Responsibilities

• Lead day-to-day Human Resources operations, including employee relations, compensation, benefits, payroll, HRIS, compliance, and policy administration.
• Serve as a trusted advisor to leaders and employees, providing guidance on employee relations matters, employment practices, performance concerns, and workplace issues.
• Oversee compensation programs, including salary administration, market reviews, pay equity analyses, and pay recommendations.
• Ensure compliance with federal, state, and local employment laws, benefits regulations, payroll requirements, and company policies.
• Maintain and enhance HR policies, procedures, employee handbook content, and leadership resources.
• Partner with the HRIS & Benefits Analyst to ensure accurate payroll processing, data integrity, reporting, system security, and efficient HR processes.
• Lead benefits strategy and administration, including vendor relationships, plan renewals, employee communications, leave management, and program enhancements.
• Conduct investigations, assess workplace concerns, and provide fair, consistent, and well-documented recommendations.
• Analyze workforce, compensation, and HR metrics to identify trends, mitigate risk, and support organizational decision-making.
• Drive continuous improvement initiatives that enhance HR service delivery, operational efficiency, and employee experience.
• Collaborate with Organizational Development on onboarding, engagement, retention, workforce planning, and other people-focused initiatives.
• Partner with internal stakeholders, vendors, legal counsel, auditors, and external agencies to support organizational objectives and compliance efforts.
• Support organizational change initiatives through effective communication, planning, and implementation.
• Lead and develop HR team, providing direction, coaching, and support while advancing strategic HR priorities.

Qualifications

• Bachelor's degree in Human Resources, Business Administration, Organizational Leadership, Finance, or a related field; equivalent experience may be considered.
• 5+ years of progressive Human Resources experience, including employee relations, compliance, compensation, benefits, payroll, HRIS, and policy administration.
• Strong knowledge of federal and state employment laws, including wage and hour, equal employment opportunity, leave administration, accommodations, payroll, and records management.
• Experience conducting workplace investigations and advising leaders on performance management, employee relations matters, conflict resolution, corrective action, and separations.
• Demonstrated ability to analyze complex information, exercise sound judgment, maintain confidentiality, and provide practical recommendations.
• Proficiency with Microsoft Office and HR technology platforms.
• Valid driver's license and ability to travel occasionally within Wisconsin as needed.

Preferred

• HR certification such as SHRM-CP, SHRM-SCP, PHR, or SPHR.
• Experience in healthcare, human services, or another highly regulated environment.
• Experience with HR analytics, reporting, and workforce metrics.
• Advanced Excel skills and experience with Paylocity.
• Experience supporting compensation strategy, benefits programs, and HR process improvement initiatives.