Human Resources Manager

About the role

We are seeking an HR Manager to serve as the dedicated business partner to our multifamily portfolio currently consisting of 20 properties. This is a field-facing role focused on employee relations, manager coaching, training, engagement, retention, and talent acquisition across a dispersed, primarily hourly workforce. This role is accountable for reviewing each payroll cycle and serving as the designated backup capable of independently processing multi-state payroll when needed. The ideal candidate brings sound judgment, empathy, and credibility with both property teams and senior leaders, along with a strong understanding of multifamily operations.

Responsibilities

• Employee Relations: Serve as the primary HR partner for performance concerns, disciplinary action, workplace complaints, conflict, and policy violations; lead investigations from intake through findings, recommendations, documentation, and closure; advise on corrective action, performance improvement plans, terminations, staffing, compensation, and organizational changes; coach regional and property leaders through difficult conversations and day-to-day people management; identify recurring employee relations issues and manager capability gaps across the portfolio; maintain a regular field presence to build relationships and understand property-level challenges.
• Training, Engagement & Retention: Design and deliver practical training for multifamily leaders and employees, including manager fundamentals, performance management, interviewing, conflict resolution, and respectful workplace conduct; build onboarding and first-90-day programs for property-level leaders; develop career paths and identify high-potential employees for advancement; use engagement surveys, stay interviews, exit interviews, and turnover data to identify retention priorities and drive action plans; lead recognition, communication, and culture initiatives that effectively reach on-site teams.
• Talent Acquisition: Partner with hiring managers on job scope, hiring strategy, candidate assessment, compensation, and offers; interview and advise on the selection of community managers, assistant managers, and maintenance leaders; improve time-to-fill and quality of hire in difficult roles and markets while building bench strength for future needs; partner with the HR Coordinator on postings, scheduling, sourcing support, and candidate communication.
• Payroll Oversight & Continuity: Review and approve each semi-monthly payroll cycle, including registers, variances, off-cycle payments, and final wages; serve as the designated backup capable of independently processing multi-state payroll from review through submission, funding, reconciliation, and reporting; process at least one payroll cycle each quarter to maintain current backup capability; maintain working knowledge of Rippling Payroll and Time & Attendance configuration and exception handling; partner with the Senior HR Generalist to maintain payroll procedures, controls, and continuity documentation; address wage-and-hour risks identified through payroll review, including overtime, meal-period exceptions, off-the-clock work, misclassification, and final-pay timing.
• Policy & Compliance Partnership: Promote consistent application of HR policies across all properties and operating markets; contribute to handbook and policy updates affecting property operations; maintain working knowledge of federal and multi-state employment law and escalate significant legal risks; partner with the Senior HR Generalist on leaves, accommodations, workers’ compensation, compliance, and recordkeeping matters requiring employee relations judgment.

Qualifications

• Six or more years of progressive HR experience with significant employee relations and investigation ownership.
• Direct HR experience within multifamily property management required.
• Demonstrated success coaching frontline and mid-level managers.
• Experience designing and facilitating employee and manager training preferred.
• Hands-on experience independently processing multi-state payroll for hourly and salaried employees; Rippling experience preferred.
• Strong knowledge of federal and multi-state employment law, including FLSA, FMLA, ADA, Title VII, wage-and-hour, leave, and harassment-prevention requirements.
• Sound judgment, discretion, and composure in sensitive or high-stakes situations.
• Ability to work autonomously across a dispersed portfolio and travel approximately 20%.
• Bachelor’s degree or equivalent experience; PHR, SPHR, SHRM-CP, or SHRM-SCP preferred.

Pay

Compensation Range: $135,000-$160,000