Human Resources Manager

About the Role

If you are hungry to work with smart people in a fast-paced environment, lead culture change, and partner with leaders at all levels in the organization to attract and develop talent to drive business results; if you are agile, bring unmatched expertise, and an unshakeable will to win – then Maker's Pride is the company for you! We are the #1 leader in co-manufacturing focusing on winning with our customers through execution excellence and with terrific people.

• Mission: Lead our industry with manufacturing excellence, to create food people love
• Vision: To be the world’s most trusted partner in food
• Values: Focus On People; Deliver For Our Customers; Own Safety Together; Drive Performance

Responsibilities

• Promote a positive work culture by fostering employee engagement, satisfaction, and well-being
• Collaborate with department managers to identify training and development needs and design effective programs
• Manage the full employee life cycle, including recruitment, onboarding, performance management, and offboarding processes
• Lead the Performance Management process to identify and account for varying levels of performance and lead the Talent Management process to build bench strength for succession planning
• Oversee community outreach efforts to become the employer of choice in the local area through donations, fundraising, and business networking
• Lead all plant employee recognition efforts to build upon the employer-employee relationship and foster employee engagement
• Ensure compliance with all applicable labor laws, regulations, and company policies
• Maintain accurate HR records and prepare reports on HR metrics to assess the effectiveness of HR initiatives
• Stay informed about industry trends and best practices in HR management
• Handle employee inquiries, concerns, and requests in a timely and professional manner
• Utilize Ceridian Dayforce as the HRIS (Human Resources Information System), serve as an advocate of the tool, and provide adequate training to employees
• Administer the employee relations program, including performance counseling and coaching leadership teams on appropriate dissemination of company policies
• Oversee hourly staffing process by recruiting, coordinating interviews, extending offers of employment, processing new hire paperwork, and coordinating new hire orientation and onboarding
• Work with the Talent Acquisition team and leadership staff to fill all salaried roles, playing a role in workforce planning and engaging the right resources (especially for ramp-ups and critical hiring)
• Investigate work-related or compliance issues and present facts, recommendations, and conclusions verbally and in writing
• Lead, oversee, and deliver new-employee onboarding activities and partner with the US benefits team on escalated employee benefits issues
• Partner with the EH&S team regarding safety procedures, OSHA compliance, and worker’s compensation
• Interpret, evaluate, and analyze company policies, ensuring consistency; train and apply policies, safety programs, and benefits
• Process payroll on a bi-weekly basis and partner with supervisors to ensure timecards are reviewed and approved
• Oversee the agency associate program, fill rates, reconciliation of billing, labor reports, etc.
• Oversee the leave management program, working with employees requesting leave, providing necessary paperwork, and tracking leave, including Family and Medical Leave and Disability
• Serve as the point of contact regarding employee benefits and provide resolution/guidance to benefit questions during open/new hire enrollment and thereafter
• Address employee relations concerns in partnership with the Sr HR Manager, supervisors, and managers
• Assist in maintaining a working relationship with state agencies such as Unemployment and handle any issues or hearings that require local involvement
• Assist in keeping current EEO/AAP reports, attendance, disciplinary summary reports, turnover analysis, and analyze other metrics using HRIS systems
• Perform other duties assigned as needed

Requirements

• Bachelor's degree in Human Resources, Business Administration, or a related field strongly preferred
• Minimum of 5 years of experience as an HR Generalist
• Strong knowledge of employment laws, regulations, and best practices
• Excellent interpersonal, communication, and negotiation skills
• Ability to handle confidential and sensitive information with discretion
• Strong problem-solving and decision-making abilities
• Proficiency in HRIS systems and MS Office Suite
• Highest level of integrity
• Demonstrated track record of results
• Excellent communication, interpersonal, and influencing skills
• Sense of urgency and ability to operate in a fast-paced, high-energy environment
• Ability to develop and maintain strong, effective internal business partner relationships
• Knowledge and understanding of employment laws, including FMLA, ADA, FLSA, ERISA, COBRA/HIPAA, and others
• Strong knowledge of OSHA regulations and recordkeeping requirements
• Capability to administer benefit programs at a local level, including Health, disability, workers compensation, and return-to-work programs
• Bilingual communication skills (English/Spanish) preferred but not required
• Ability to organize and prioritize workload, meet deadlines, and work effectively with minimal direction
• Solid interpersonal and communication skills and the ability to adapt well to change
• Demonstrated computer skills in MS Office applications
• Ability to work closely with others in a cross-functional team atmosphere
• Flexibility to work off-shift hours when needed to support plant needs
• Knowledge and experience with HRIS systems, Time and Attendance System, MS Office (Word/Excel/PowerPoint), and Ceridian is a plus
• Solid understanding of the role of HR in balancing employees and business objectives

Work Environment

• Work is primarily done in an office setting
• Must be willing to visit night shifts to ensure positive employee relations across departments and shifts
• Will frequent production environment which includes exposure to noise, dust, moving machinery, forklifts, and fluctuations in temperature

Physical Requirements

• Sitting at a workstation for extended periods of time
• Stand, walk, and climb stairs on an infrequent basis
• Must be able to lift 20 pounds on an infrequent basis