Human Resources Manager

This role is with a major airline partnering with Inclusively, a digital tech platform that empowers job seekers with disabilities, caregivers, and veterans through Success Enablers—accommodations and workplace modifications.

About the role

The Human Resources Manager provides human resources field support for Reservations and Customer Care, acting as a strategic business partner for clients across the United States. The role ensures effective and consistent delivery of HR services, including coaching, sourcing, performance management, compensation, and organizational effectiveness.

Responsibilities

• Anticipate and meet client needs while executing service delivery systems.
• Create integrated solutions to business problems or issues.
• Balance decision-making as an employee and company advocate.
• Develop relationships with employees, groups, and leaders to communicate company policies, programs, and procedures.
• Provide leadership around organizational change, process consultation, and organizational development.
• Impart HR expertise to management and influence clients based on company policy and applicable laws, focusing on positive employee relations.
• Serve as project lead/representative for corporate projects, managing timelines and collaborating with cross-divisional teams.
• Develop strategic and tactical plans that promote a safety-conscious environment for employee well-being.
• Travel is required for this position.

Requirements

• 5–10 years of HR Manager experience supporting a business unit (or equivalent).
• General knowledge of HR disciplines with technical competence in at least three of the following: compensation, benefits, employment, employee/labor relations, training/development, EEO, or organizational development.
• Ability to travel up to 40% of the time, including overnight travel.
• Excellent oral and written communication skills, strong analytical skills, and adaptability.
• Effective platform/presentation skills and problem-solving abilities.
• Ability to work independently with minimal supervision.
• Strategic thinking, leadership, and influence in decision-making.
• Ability to balance multiple priorities, work under pressure, and meet deadlines.
• High school diploma, GED, or equivalent.
• At least 18 years of age with authorization to work in the United States.
• Consistently prioritizes safety and security of self, others, and personal data.
• Embraces diverse people, thinking, and styles.

Qualifications

• Bachelor’s degree in human resources management, business management, or a related field is strongly preferred.
• PHR/SPHR certification is preferred.
• Previous management or supervisory experience is preferred.