Human Resources Manager
Additional Considerations (if Any)
At Hy-Vee our people are our strength. We promise “a helpful smile in every aisle” and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other.
Job Description
Job Title: Human Resource Manager
Department: Grocery
FLSA: Non-Exempt
About the Role
Provides prompt, efficient and friendly customer service. Updates payroll system. Counsels with department heads and employees regarding performance reviews, personnel issues, scheduling, benefits, wages, etc. Coordinates a variety of administrative duties including facilitating, recruiting, hiring, payroll, performance reviews, orientation, benefits, employee counseling, etc. Works closely with the store management to ensure maximum employee satisfaction and retention.
Core Competencies
- Partnerships
- Growth mindset
- Results oriented
- Customer focused
- Professionalism
Reporting Relations
- Accountable and Reports to: District Store Director, Store Manager, Assistant Managers of Store Operations, Perishables, and Health Wellness Home Positions that Report to you: All other store positions and any assigned by Store Director
Primary Duties And Responsibilities
- Provides prompt, efficient and friendly customer service
- Aids customers
- Answers the telephone
- Coordinates the inputting, changing, and deleting of employee information in the Workday system (time and attendance)
- Counsels with department head and employee regarding performance reviews, scheduling, benefits, wages, etc.
- Handles and satisfies customer complaints
- Develops effective recruiting and retention programs
- Facilitates the hiring process
- Makes payroll adjustments
- Trains new employees
- Conducts performance reviews and exit interviews
- Disperses paychecks, W-2’s, Trust Fund/401(k) reports/year end employee income and benefits reports, and other company and store communications (birthdays, anniversaries, etc.)
- Posts hours worked by employees
- Prepares employee wage and employment verifications, as well as disability claims, leave of absence requests, and extensions
- Maintains strict adherence to department and company guidelines related to personal hygiene and dress
- Reports to work when scheduled and on time
Secondary Duties And Responsibilities
- Coordinates quarterly part-time employee meetings
- Coordinates store events (Holiday party, Springtime Party, etc.)
- Assists with quarterly bonus meetings
- Coordinates store Service Award program for all employees
- Conducts tours of store for schools and civic organizations
- Orders supplies for office and departments
- Assists in other areas of store as needed
Knowledge, Skills, Abilities And Worker Characteristics
- Ability to solve practical problems
- Ability to do arithmetic and calculations involving fractions, decimals, and percentages
- Ability to interview, counsel or advise people
- Ability to evaluate data, compose correspondence
Education And Experience
- High school, plus 2-3 years of other schooling (HR and Accounting)
- Six months or less of similar or related work experience
Physical Requirements
- Must be physically able to perform light work exerting up to 20 pounds of force occasionally to move objects
- Visual requirements include vision from less than 20 inches to more than 20 feet with or without correction, depth perception, color vision, and field of vision
- Must be able to perform the following physical activities: Climbing, balancing, stooping, kneeling, reaching, standing, walking, pulling, lifting, grasping, feeling, talking, hearing, and repetitive motions
Working Conditions
- Occasionally exposed to chemicals/solvents
- This is a fast paced work environment
Equipment Used to Perform Job
- Computer, Workday, Huddle, Microsoft Word, Outlook, calculator, phone, fax, copier, lotto machine, two wheeler, box cutters, and pallet jack
Financial Responsibility
- Responsible for payroll, accounts receivable, computer, and cash
- Purchases uniforms/dress shirts, supplies, employee/store promotion, and processes cash advances
Contacts
- Daily contact with customers and employees
- Monthly contact with the general public, community or trade/professional organizations, and federal/state governmental or regulatory agencies
- Occasional contact with suppliers/vendors
Confidentiality
- Has access to confidential information including employee records