Human Resources Manager

About the role

The HR Manager provides hands-on support to leaders and team members across assigned locations. This hybrid role requires 60-70% travel and on-site presence to execute core People & Culture processes, including employee relations, compliance, onboarding, engagement support, performance documentation, and practical manager guidance in a fast-paced, multi-state environment.

Responsibilities

• Support Staffing, Onboarding, and Team Readiness: Coordinate with leaders and Talent Acquisition on requisitions, interview logistics, hiring updates, and onboarding.
• Monitor new hire progress and help managers address onboarding or early engagement concerns.
• Maintain HR records and staffing reports, including vacancy, turnover, and time-to-fill updates.
• Provide Manager Support: Advise managers on routine employee relations, policy interpretation, performance documentation, corrective action, and attendance matters.
• Prepare talking points, templates, and follow-up steps to support timely, consistent issue resolution.
• Escalate complex or high-risk matters to senior People & Culture leadership.
• Support Team Member Experience: Assist leaders with engagement follow-up, recognition, communication, and retention activities.
• Review survey, exit interview, and team member feedback to identify themes and recommend practical next steps.
• Cook up initiatives that support a positive, patient-focused culture and consistent team member experience.
• Administer Performance And HR Processes: Track performance management activities and assist managers with documentation and action plans.
• Coordinate job changes, transfers, separations, status changes, and related HR system updates.
• Partner with Payroll, Benefits, Talent Acquisition, and People & Culture teams to resolve routine employee questions and process issues.
• Provide Operational HR Support: Use HR reports to identify follow-up needs related to staffing, turnover, compliance, training completion, and employee relations trends.
• Execute assigned People & Culture programs and promote consistent process adoption across assigned locations.
• Ensure Compliance And Mitigate Risk: Support consistent application of HR policies, procedures, and federal, state, and local employment requirements.
• Conduct or support routine workplace investigations, document findings, and recommend timely resolutions.
• Maintain documentation and escalate compliance concerns or recurring risk patterns.

Requirements

• Bachelor’s degree from an accredited 4-year institution with a focus on Human Resources, Marketing, Communication, Business Administration, or other related course of study.
• Experience: 3 years of progressive HR experience, preferably in an HR Generalist, HR Manager, or similar role supporting employee relations, HR operations, and manager guidance.
• Certification: PHR or SHRM-CP desired.

Skills

• Active Listening
• Reading Comprehension
• Critical Thinking
• Writing
• Service Orientation
• Coordination
• Monitoring
• Time Management
• Judgment and Decision Making
• Communication
• Problem Sensitivity
• Written Expression
• Attention to Detail
• Information Ordering
• Partnership and Collaboration
• Flexibility

Benefits

• Medical, Dental & Vision Insurance
• 401(k)
• Paid Time Off & Holidays
• Life & Disability Insurance
• Tuition Reimbursement
• Continuing Education Support
• Certification Sponsorship
• Employee Eyewear Discounts
• Referral Bonus Opportunities