Human Resources Manager

About the role

The Human Resources (HR) Manager serves as a strategic business partner to senior contract operations leadership and local management teams for a large government contract. This role provides guidance across the full spectrum of HR functions to ensure alignment between HR best practices and organizational objectives. The HR Manager collaborates with Shared Services departments to deliver effective, timely solutions and works closely with the Senior HR Manager and broader HR Operations group to lead and implement HR projects and initiatives at the National Visa Center in Portsmouth, New Hampshire.

LDRM, a joint venture comprised of Lockwood Hills Federal, an Akima company, and DTSV, is an Alaska Native Corporation (ANC) whose mission is to improve the quality of life for its shareholders and people by maximizing economic growth, protecting and enhancing the environment, and promoting healthy communities. As an LDRM employee, you will be part of a challenging, yet supportive work environment committed to innovation and diversity, with access to comprehensive benefits, competitive pay, growth opportunities, and excellent retirement options. The company supports shareholder communities in Alaska and provides technical, operational, and administrative support to federal agencies including the Department of State and the U.S. Patent and Trademark Office.

Responsibilities

• Partner with leadership to plan, implement, and manage HR strategies and project needs.
• Collaborate with Shared Services (Compensation, Benefits, HRIS, Recruiting, Payroll, Compliance, HR Ops, Legal, Labor Relations) to execute HR operations.
• Respond to employee questions and concerns regarding company policies and procedures.
• Lead and continuously improve new‑hire orientation and ensure onboarding compliance.
• Provide managers with guidance on performance management, coaching, development, and employee relations to strengthen engagement and productivity.
• Conduct objective employee relations investigations, assess risk, and recommend actions with the senior Human Resources management team.
• Review and manage adverse employment actions and termination requests to ensure due process and policy/contract compliance; partner with Legal and Labor Relations as needed.
• Partner with Operations and Labor Relations to support administration of collective bargaining agreements, including grievances and labor‑management issues.
• Manage leave processes and coordinate with Leave Administration; guide employees on requirements and documentation.
• Make recommendations/determinations on FMLA, ADA, and PWFA requests in conjunction with Senior Director, HR Operations, Operations Management and Leave Administration.
• Serve as a resource on compensation actions and assist in