Human Resources Generalist

About the Role

Senior Care Therapy is seeking an experienced Human Resources Generalist to support employee relations and day-to-day HR operations across our multi-state clinical and operational teams. Reporting to the CHRO, this role serves as a trusted, hands-on resource for employees and managers—handling employee relations matters, HR and benefits questions, leave management, and background checks. This is a strong opportunity for an HR professional with employee relations experience to take on broad generalist responsibilities within a growing healthcare organization.

What You’ll Do

• Serve as a primary point of contact for employees and managers on employee relations matters, HR policy questions, and workplace concerns.
• Lead the investigation and resolution of employee relations issues, including complaints, conflicts, and disciplinary matters.
• Advise and coach managers on performance conversations, corrective action, and conflict resolution.
• Serve as a first point of contact for employees and managers on day-to-day HR questions, including policies, procedures, and general inquiries, routing more complex issues to the appropriate partner.
• Serve as a resource for employee benefits on enrollment, eligibility, and claims matters.
• Maintain and improve self-service resources so employees can find what they need quickly.
• Serves as a resource for employee benefits on enrollment, eligibility, and claims matters.
• Serve the background check process.
• Maintain accurate, confidential HR records, including employee relations case files, leave documentation, and background check results.
• Manage HR data across HRIS and personnel systems, ensuring accuracy, confidentiality, and audit-readiness of employee records and reporting.
• Help ensure consistent application of HR policies across departments and locations.
• Monitor employee relations trends and flag potential risk areas or training needs to the CHRO.
• Support compliance with federal, state, and local employment laws and regulations.

What You’ll Bring

• Bachelor's degree in Human Resources, Business Administration, or a related field required.
• Minimum of three (3) years of human resources experience required, including direct experience handling employee relations matters.
• Working knowledge of employment law (FMLA, ADA, EEO, and state leave laws) and HR best practices.
• Strong interpersonal and communication skills; able to handle sensitive and confidential matters with sound judgment and discretion.
• Excellent organizational skills and attention to detail.
• Proficiency in Microsoft Office Suite; experience with HRIS and benefits administration platforms preferred.
• One to two (1-2) years of experience in a healthcare setting, preferred.
• HR certification, preferred.

What We Offer

• Competitive compensation commensurate with experience, $70,000
• Comprehensive benefits including Medical, Dental, Vision, Life Insurance, and Short & Long-Term Disability
• 401(k) with company match
• Paid Time Off
• Remote work arrangement
• A mission-driven culture with a genuine commitment to the well-being of the seniors we serve

Senior Care Therapy is an Equal Employment Opportunity Employer.