Human Resources Generalist

About Us

Novolex is a leading manufacturer of food, beverage, and specialty packaging that supports multiple industries including foodservice, restaurant delivery and carryout, food processing, grocery and retail, and industrial sectors. Our manufacturing and sourcing expertise spans a diverse range of substrates including resin, paper, molded fiber, aluminum and more. We provide customers a broad array of stock and customized solutions with 120 product categories, 250 brands and over 39,000 SKUs.

Our sustainability vision is built upon three pillars: our products, our operations and our people. Each is critically important to our growth and future as a business. These pillars form the foundation of our company-wide commitment to sustainability, helping us achieve our ambitious goals through our wide-ranging initiatives.

About the Role

This role is based in Raleigh, NC and serves as the Human Resources Generalist for the Raleigh, NC Operations. The HR Generalist works in conjunction with the HR Manager to support team members at the Raleigh facility. The position is responsible for supporting human resource practices and objectives for the Converting Operations, creating business value through strategic management of the workforce while aligning Human Resources and the Business strategy. This position will report to the Human Resources Manager at the Raleigh facility.

Responsibilities

• Collaborate in a team-based environment; providing excellent, friendly and responsive customer service to team members and managers.
• Actively maintain HRIS database and personal files to ensure record compliance; accountable in following up with managers and/or team members for incomplete information.
• Interpret and apply company policies and procedures.
• Support the benefits administration process by maintaining working knowledge of the company’s benefit plans, lead open enrollment functions including team member education, communication and wellness activities.
• Proactively address workforce concerns by answering team member questions and/or facilitating resolution of team member concerns.
• Support all team member initiatives and practices including recruitment, talent, leadership development, retention, engagement, performance and talent management.
• Manage and maintain administration compliance of FMLA, STD, LTD, ADA in conjunction with the leave manager North America Packaging.
• Manage end-to-end hourly and salary recruiting including partnering with the talent acquisition team.
• Lead and support the onboarding/exiting process to include orientation, retention programs, exit interview and administration functions.
• Manage processes connected with payroll administration to confirm accurate and timely payrolls.
• Proactively conduct investigations, escalating issues/concerns and advising of conflict resolutions.
• Communicate changes in HR-related policies and benefit plans.
• Perform day-to-day administration and maintenance of all HR department’s systems.
• Perform other related duties and projects as required and assigned.
• Lead administrative and compliance HR functions.

Qualifications

• Preferred: Bachelor's Degree in Human Resources, Business or related field of study.
• Minimum of 3 years HRIS or HR support role in a manufacturing or warehouse environment.
• Proficient in HRIS systems and Microsoft Office Suite (Workday, UKG, and ICIMs).
• Demonstrated ability to analyze issues, determine appropriate solutions and resolve sensitive problems.
• Demonstrated customer service orientation; ability to provide service and remain focused even during emotionally charged circumstances.
• Excellent interpersonal skills, ability to effectively communicate with team members at all levels, both verbally and in writing.
• Organization and time management skills with expert attention to detail, ability to use independent judgement effectively.
• A highly proactive, solution-oriented approach to work and interactions.
• Strong team player skills and ability to work collaboratively with diverse individuals at all levels of an organization.

Benefits

With safety as our top priority and a commitment to employee well-being an important focus, we offer comprehensive and competitive benefits that include medical, dental and vision insurance as well as a variety of other well-being resources focused on mental, physical and financial health. Specific benefits and well-being programs may vary depending on where you work.

• Community Engagement: At Novolex, giving back to the local communities that support us is important. Our Focused Giving Program prioritizes support for organizations whose missions promote sustainability initiatives or address food and hunger needs. We also encourage facility-level support of activities in the communities where our employees live and work.
• Training and Development: We offer constant opportunities for advancement. From skills development to advanced education programs, training and development programs and courses are available through MyLearning. Programs include company and industry training curricula, support for formal education through the Tuition Reimbursement Program (Non-Union), and a Learning Management System that supports and enhances employee skills at all levels of the organization.