Human Resources Generalist

Responsibilities

• Maintain and update employee records in HR systems, ensuring accuracy, completeness, and compliance with company policy and applicable laws
• Process personnel transactions in the HRIS, including new hires, transfers, status changes, and separations
• Monitor and process HRIS workflows, following up as needed to ensure timely completion and data accuracy
• Maintain electronic personnel files and support compliance-related documentation, recordkeeping, and tracking requirements
• Perform routine audits of HRIS and employee data and assist in identifying, researching, and correcting discrepancies to maintain data integrity
• Run standard and ad hoc HR reports and support routine data requests for HR, payroll, and leadership
• Provide first-level support to employees and managers on HRIS navigation, workflows, and basic system functionality
• Escalate complex system, workflow, or data issues and partner with Sr. HR Manager, Payroll, IT, or vendors as needed for resolution
• Maintain HRIS process documentation, job aids, and standard operating procedures for routine transactions and workflows
• Assist with HRIS user access, permissions, and security administration in accordance with company policy and confidentiality requirements
• Facilitate onboarding and offboarding processes, including completion of assigned HRIS and administrative tasks
• Track and support compliance-related processes, including I-9 administration and other required employment documentation
• Support HRIS updates, testing, process improvements, and implementation of new workflows or system enhancements as assigned
• Partner and support Directors of Operation and Practice Managers with performance management, behavioral issues, policy interpretations, corrective action, and conflict resolution conversations, serving as first point of contact for day-to-day employee relations matters
• Serve as a backup to other HR functional areas and assist with key deliverables and day-to-day team activities
• Provide timely and accurate responses to employees and managers regarding routine HR, HRIS, and employment-related questions, escalating more complex matters as appropriate
• Support daily HR operations and administrative duties, including completing state benefits and pay verification forms and assisting with routine leave of absence administrative requests and data entry

Qualifications

• Strong customer service skills and the ability to respond professionally and effectively to employees, managers, and internal stakeholders
• Sound judgment, critical thinking, and the ability to handle sensitive information with discretion and confidentiality
• Strong attention to detail, organization, and commitment to data accuracy and confidentiality
• Profound knowledge of Microsoft Office Suite, including Word, Excel, Outlook, and PowerPoint
• Demonstrated ability to maintain confidentiality and handle sensitive employee relations situations and information appropriately
• Strong organizational, time-management, and follow-through skills
• Ability to work independently and collaboratively in a fast-paced environment
• Prior UKG system experience strongly preferred
• Prior experience with leaves of absence, ADA, and benefits administration a plus
• Prior employee relations experience preferred