Human Resources Coordinator

About the role

The HR Coordinator will ensure that all SERVPRO of Wichita Falls employees are supported in fulfilling their company obligations and career goals. In this fast-paced environment, you will support all employees and the senior leadership team with exposure to all aspects of HR.

Responsibilities

• Ensure and maintain compliant employment files and records accuracy (e.g., W-4, I-9, Direct Deposit)
• Manage and solve complex employee relations issues
• Identify HR trends that could affect organizational objectives and/or operational goals
• Interpret appropriate laws and policies and advise management and franchise employees
• Oversee W-2 reconciliation and year-end processing
• Manage HR administrative support to senior leadership and franchise employees
• Fulfill all hiring needs through a comprehensive and robust recruiting program, including participating in career fairs
• Contribute to 90-day and annual reviews with all franchise employees
• Track and administer the FMLA program and leave according to company policy
• Oversee payroll accuracy including timecards, labor allocations, commission pay, and wage garnishments
• Develop, implement, and manage benefits programs ensuring cost effectiveness, market competitiveness, and internal equity

Requirements

• Bachelor’s degree in Human Resources, Business Administration, or relevant field
• At least 5 years of overall business experience as an HR Generalist
• PHR/SPHR/SHRM certifications preferred
• Experience leading effective performance management systems and practices
• Demonstrated strength in effective recruitment, communication, and collaboration
• Ability to work with/around cleaning agents
• Ability to successfully complete a background check subject to applicable law

Benefits

• 401K: PaychexFlex 401k plan with up to 4% match after 90 days
• Paid Vacation: Start accruing 1 week after 1st anniversary, 2 weeks after year 5, and 3 weeks annually after year 7
• Life and Disability Insurance: $50 paid monthly by employer towards Dental/Vision/Life/Disability coverage through Colonial Life
• Vision insurance
• Dental insurance
• Training & development opportunities
• Opportunities to promote within with ongoing training and support, plus goal setting for career growth
• Quarterly Bonus: 1% of monthly volume collected goes into bonus program (less any damage reimbursement to customers) and split evenly among staff

Pay

$18.00 - $25.00 per hour