Human Resources Coordinator

The Town of Castle Rock’s future and quality of life depend on the choices we make today. Join a team that values teamwork, cooperation, quality communication, and exceptional public service. We encourage creativity and innovation and welcome those who share these values.

About the role

The Town of Castle Rock has an outstanding opportunity for a Human Resources Coordinator in our Human Resources division. This position provides technical and administrative support for the Human Resources Division, coordinating and facilitating human resources functions throughout the employment lifecycle.

Responsibilities

• Respond to a variety of questions from employees and applicants regarding forms, recruitment, benefits, position vacancies, policies, procedures, and special programs.
• Support all phases of the employee lifecycle by processing HR transactions, coordinating onboarding and offboarding activities, and ensuring timely completion of pre-employment and onboarding tasks.
• Perform timely and accurate personnel data entry into the HR/payroll software system. Receive and process Personnel Action Forms, verify information, identify and correct discrepancies, and ensure records are accurate and complete.
• Coordinate the weekly new hire onboarding process, including reviewing policies, procedures, and benefit paperwork. Prepare materials and ensure information is complete and up to date, following up with new employees as needed.
• Ensure accurate completion and timely filing of I-9 forms for all employees in accordance with federal guidelines, maintaining appropriate record keeping.
• Schedule and conduct employee orientation for new and current employees, coordinating with necessary Town staff. Prepare materials and provide follow-up as needed.
• Track attendance and follow up with appropriate Department Directors on employee attendance.
• Order and maintain department supplies.
• Respond to employment verifications and other inquiries from employees, supervisors, and outside agencies, releasing employment information as appropriately authorized.
• Maintain HR files, correspondence, and other materials, ensuring appropriate security and confidentiality of employee information.
• Compose, type, and/or edit correspondence, reports, memoranda, and other materials requiring judgment as to content, accuracy, and completeness. Manage general email inboxes for the HR division.
• Prepare complex HR reports from the HRIS system.
• Participate in the employee recognition committee and support employee events and award programs as needed.
• Organize and maintain new hire swag and other HR supplies.
• Assist with the Townwide “caught ya card” recognition program, including program utilization reporting, and support additional Employee Recognition programs.
• Assist with Position Control Number management to ensure accurate and appropriate utilization for employee transactions.
• Assist with the completion and distribution of unemployment letters.
• Attend various Town team meetings as a representative for the Human Resources Division.
• Assist with HR communication such as the Town intranet, website, and employee publications like the Rock Talk. Answer employee questions and provide assistance as assigned.
• Coordinate special projects as assigned.
• Prepare and mail documents for internal and external distribution.
• Perform other duties as assigned or required.

Requirements

• Knowledge of modern human resource practices, laws, and regulations.
• Skill in communicating effectively and professionally with all levels of management, employees, the public, and vendors verbally and in writing.
• Demonstrated ability to enter, review, and maintain data with a high degree of accuracy and attention to detail.
• Ability to provide guidance and/or assistance on applying guidelines, procedures, and policies in specific situations.
• Exceptional customer service skills.
• Ability to exercise initiative and judgment and make decisions within the scope of assigned authority.
• Ability to establish and maintain effective working relationships.
• Ability to maintain the integrity of confidential information.
• Strong ability to multi-task and respond quickly and effectively to changing priorities and demands.
• Knowledge of Town personnel guidelines, compensation system, and benefit plans.
• Ability to understand oral and written instructions.
• Ability to set priorities and organize work.
• Excellent word processing skills.
• Knowledge of spreadsheet and database programs, including HRIS.
• Knowledge of file and record maintenance principles and practices, both hard copy and computerized.
• Familiarity with employee benefits, including health insurance and terminology.
• Skill in operating a variety of modern office equipment.

Qualifications

An equivalent combination of education, training, and experience that demonstrates required knowledge, skills, and abilities may be considered.

• Education: High School Diploma or GED equivalent.
• Experience: At least one (1) year of general human resources experience; or any equivalent combination.
• Preferred Qualifications: College-level coursework and public sector HR experience.

Benefits

• Opportunity to make a difference in the community.
• Career Advancement Programs.
• Employee well-being program.
• Competitive total compensation with an excellent benefits package.
• Free membership to the MAC or Recreation Center.
• Public Service Student Loan Forgiveness eligible employer.

Physical Demands

• Sedentary work for long periods of time.
• Occasional physical work lifting no more than 10 pounds.
• Occasional lifting, carrying, walking, and standing.
• Occasionally required to use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; and stoop, kneel, crouch, or crawl.
• Frequent hand/eye coordination to operate a personal computer and office equipment.
• Vision for reading, recording, and interpreting information.
• Speech communication and hearing to maintain communication with employees and citizens.

Work Environment

• Works primarily in a clean, comfortable environment.
• Uses standard office equipment, including a personal computer system.
• May require the use of personal equipment (e.g., vehicle, cell phone, tools) in the course of employment.

Must satisfactorily pass a criminal background check prior to commencing employment.