Human Resources Coordinator

Basic Function

The HR Coordinator is responsible for supporting HR operations and coordinating aspects of the employee onboarding experience. This role ensures new hires are successfully integrated into the organization by managing orientation scheduling, onboarding processes, and employee records. The HR Coordinator provides administrative support in areas such as recruitment, compliance, benefits, and employee communications while maintaining confidentiality and promoting positive employee experiences.

Major Responsibilities

• Provide support to the Employee Relations function across all HR activities.
• Assist with employee relation matters, including intake, documentation, tracking, and follow-up.
• Support preparation of employee communications and documentation (e.g., performance discussions, corrective actions, etc.)
• Coordinate scheduling and logistics for HR-related meetings.
• Ensure accurate data entry and reporting in our HRIS.
• Respond to routine inquiries, escalating issues as appropriate.
• Post required labor notices in applicable office locations.
• Support process improvements and maintain standardized HR procedures.
• Assist with special projects and HR initiatives as needed.
• Manage employee onboarding, offboarding, and employee lifecycles while partnering with internal teams to maintain efficiency, consistency, and a positive employee experience.
• Coordinate onboarding processes, including new hire orientation, documentation, and system access.
• Complete consistent new-hire check-ins during the employees' first 30, 60, and 90 days.
• Serve as a primary point of contact for employees during onboarding and transition periods.
• Ensure completion and compliance with all onboarding requirements.
• Partner with hiring managers to support a seamless new hire experience.
• Coordinate the offboarding process, including exit documentation, assisting employees and managers with all business processes.
• Conduct and/or coordinate exit interviews preparing metrics and reports for HR insights.
• Coordinate benefit transitions and separation-related compliance tasks.
• Perform other duties as required and directed by management.
• Carry out the Business Philosophy, Code of Conduct, Mission and Vision of Illinois Marine Towing LLC and Canal Barge LLC.

Traits and Attributes

• Strong Organizational Skills: Able to manage multiple processes, timelines, and documents with accuracy. Ensures compliance, data accuracy and completion of all required steps. Follows and improves structured workflows for onboarding and offboarding. Prioritize tasks effectively in a fast-paced environment.
• Strong Interpersonal Skills: Creates a welcoming experience for new hires and a respectful experience for departing employees. Works well with multiple disciplines inside and outside the organization. Able to consistently deliver a positive employee experience. Able to clearly explain processes, practices and expectations to employees at all levels. Able to handle sensitive employee information with discretion and professionalism.
• Analytical Thinking, Flexibility & Problem-Solving: Comfortable with HRIS systems, onboarding platforms, and digital documentation. Able to address onboarding/offboarding issues quickly and efficiently. Able to adjust to changing priorities and business needs.

Organizational Relationship

The HR Coordinator reports to the Human Resources Manager for CBC Northern operations. The HR Coordinator will be based to work from the Joliet Corporate office, with availability to travel to our Lemont and Channahon locations as needed.

Experience and Education

• Associate's degree, bachelor's degree, or equivalent combination of education and experience required.
• 1-3 years of HR, administrative, or onboarding-related experience strongly desired.
• Familiarity with employment laws and HR compliance practices preferred.
• Excellent verbal and written communication skills.
• Proficient in computer software, including Microsoft Office products.
• Must possess or be able to obtain Transportation Worker Identification Credential (TWIC).

Physical Requirements

• Ability to sit for extended periods.
• Physical stamina for site visits.
• Ability to lift & carry up to 15 pounds.
• Manual dexterity and coordination.
• Good vision & hearing.
• Capable use of safety gear including, but not limited to, hard hats, safety goggles, hearing protection, and steel toe boots.

Outcomes

Living up to these attributes and fulfilling this role will create a sense of confident execution and business partnership characterized by consistently high quality and reliable outcomes. The goal is to be a trusted partner who executes his/her responsibilities diligently and reliably, consistent with IMT's and CBC's culture and identity, thereby allowing the HR Manager to focus and spend increased time on their highest priorities and responsibilities.