Human Resources Coordinator

About the role

The City of Waco seeks a knowledgeable and customer-focused Human Resources professional to serve as the City's Workers' Compensation Coordinator. This role demonstrates strong technical expertise, exercises sound judgement in decision-making, and builds productive relationships with colleagues, customers, and stakeholders.

Responsibilities

• Coordinates all Workers' Compensation Claims with City departments and the Third-Party Administrator according to required timelines.
• Prepares and coordinates correspondence, notices, and/or letters relating to claims, as well as communicates with departments regarding employee claims status.
• Acts as a liaison between departments and the Third-Party Administrator.
• Receives and analyzes notifications of changes in policies, procedures, legislation, and regulations to the Workers' Compensation Act.
• Analyzes operational information, evaluates trends, and develops plans to meet future needs; assures effective communication of workers' compensation issues.
• Coordinates and assists City departments with the temporary duty assignment process.
• Provides training on the workers' compensation program.
• Coordinates with other HR areas related to FMLA, the ADA interactive process and benefits.
• May be required to travel to various City locations to assist with the Workers' Compensation process or other related HR programs.
• Informs supervisor of significant matters related to Workers' Compensation and seeks supervisory guidance on matters that are complex, unusual, high-risk to the employee or the City, and/or require legal counsel.
• May be required to respond after-hours, including holidays and weekends, in the event of a departmental or City-wide emergency.
• Performs other related duties as assigned.

Requirements

• Bachelor's Degree in Business or a related field
• 3 years of professional experience in human resources, worker's compensation management or an equivalent combination of education and related HR experience

Preferred Qualifications

• Experience in claims management and worker's compensation
• PHR or SHRM-CP certification

Pay

Minimum starting salary: $75,000.00 annually, depending on qualifications