Human Resources Business Partner III

About the role

This role will partner with team leaders to implement and execute HR strategies focused on employee training, organizational effectiveness, workforce planning, and employee engagement. In addition, they will own programs that run across a broad spectrum of HR processes. To be successful in this role, you must understand business priorities and translate them into the most value-added work. We are looking for HR professionals with the ability to identify problems and to drive solutions.

Responsibilities

• Deliver general HR support in collaboration with operations teams
• Collaborate with remote HR teams and the HR Manager to address HR-related matters and initiatives
• Align HR strategies with business goals and recommend improvements
• Foster employee engagement through a proactive, hands-on approach (including remote interactions)
• Adapt to a dynamic and evolving work environment influenced by economic and policy changes
• Champion innovative HR practices and process improvements
• Lead employee relations, retention, and recognition programs
• Manage a high-volume workload and multiple priorities effectively
• Demonstrate strong organizational and interpersonal skills

Requirements

• Minimum 1 year of experience in an HR Business Partner or related HR/operations role
• Some undergraduate-level education
• Excellent interpersonal and communication skills
• Proficiency in Microsoft Office (Outlook, Excel, Word, PowerPoint)
• Familiarity with training tools and techniques
• Strong conflict resolution skills (including both customer and employee interactions)
• Effective time management, planning, and multitasking abilities
• Strong written and verbal presentation skills
• Ability to thrive in a fast-paced, professional environment
• Skilled in planning, coordination, and adapting to various learning styles
• Comfortable giving and receiving constructive feedback
• Ability to prioritize tasks and meet deadlines efficiently

Qualifications

• Experience in military or government (local, state, or federal) environments
• Background in contact center operations
• Degree from an accredited two-year or four-year college or university
• SHRM-SCP or equivalent HR certification

Skills

• Good business judgment and acumen
• Confident and flexible in views
• Fun and enthusiastic disposition
• Capable of teaching and motivating a wide range of personalities and learning styles

Benefits

• Competitive compensation
• Performance-based bonuses
• Comprehensive medical, dental, and vision benefits
• Paid vacation and holidays
• Exciting incentive contests

Pay

$45,000.00 - $60,000.00/Yr. | Commensurate

Schedule

Normal Business Hours | Evenings & Weekends and Business Demands