Human Resources Business Partner

FLSA Status: Non-Exempt, Hourly | Reports to: HR Manager, Retail

Pay

$32.43 - $42.31 per hour

Schedule

Full-time, Monday through Friday

Location

Zumiez Home Office - Lynnwood, WA

About the role

As a key partner of our retail management team, the HR Business Partner's success is defined by their ability to provide effective consultation to leadership in times of need. This role requires a holistic approach tailored to each individual situation, using subject matter expertise and cultural values as a lens to inform business decision-making. The HR Business Partner provides expertise and options weighed against business needs and cultural implications.

Responsibilities

• Employee Relations:
  • Act as a consultative resource to retail leadership on escalated employment-related issues, including educating on best practices for investigations, identifying and mitigating legal risk, and applying company policy.
  • Provide feedback on employee documentation and help navigate culturally correct and legally defensible outcomes.
  • Partner with leadership on training strategies to strengthen key competencies for navigating employment challenges.
  • Identify trends within the business and recommend training or process improvements.
  • Craft and action solutions to emerging compliance challenges.
  • Provide periodic people-based metrics to the leadership team.
• Leave of Absence:
  • Support employee leave of absence requests by providing knowledge on eligibility and process, driving execution, and educating leadership on strategies to support the business during absences.
  • Evaluate leave practices, recommend process improvements, and implement changes with HR team support.
• Claims Support:
  • Work closely with employees, leadership, and Third-Party Administrators to manage Workers’ Compensation, General Liability, and Automotive claims.
  • Identify opportunities to improve the claims experience for claimants.
  • Support reporting requests and requirements for State/Federal compliance.
• Self and Team Development:
  • Conduct ongoing self-assessment and development in partnership with the HR Manager.
  • Foster collaborative, team-oriented relationships.
  • Embody ethics in HR programs and maintain confidentiality of sensitive information.
  • Assist in evaluating departmental reports, decisions, and results relative to established goals.
  • Recommend new approaches, policies, and procedures to improve efficiency.
  • Participate in Home Office training events as both a student and eventual teacher.
  • Support additional departmental responsibilities as needed.

Skills

• Humble, curious, and a voracious learner
• Forward-thinking, creative, and collaborative
• Approachable, calm, and confident
• High degree of emotional intelligence and critical thinking
• Precise and effective in verbal and written communication
• Embraces risk, challenges the status quo, and fosters fairness over equality
• Seeks creative solutions and thrives in complexity
• Comfortable working through influence without authority
• Strong time management, organization, and ability to balance competing priorities

Qualifications

• BA/BS in Human Resources, business, or closely related field
• 2 to 4 years of HR Generalist experience or equivalent
• PHR/SHRM-CP or SPHR/SHRM-SCP preferred
• Prior HRIS, Applicant Tracking Systems, and record management experience preferred
• Advanced knowledge of Microsoft Word, Excel, PowerPoint, and other Microsoft suite applications
• Meticulous organizational skills and attention to detail
• Ability to travel out of state 5 to 10 days per year

Work Environment

• Ability to sit/stand at a workstation in an office environment for extended periods.
• Ability to move about, sit, bend, and squat to access files and gather information.

Benefits

This role is eligible for the following benefits:

• Bonus and annual Zumiez stock grant
• Medical, dental, and vision insurance
• Disability, company-paid and/or supplemental life insurance
• Retirement savings plan
• Employee assistance program
• Flexible spending accounts
• Employee stock purchase plan
• Paid time off (sick and vacation)
• Paid parental leave
• Commuter benefits