Human Resources Business Partner

Tennessee Oncology, one of the nation’s largest community-based cancer care specialists, is home to one of the leading clinical trial networks in the country. Established in 1976 in Nashville, Tennessee Oncology’s mission remains unchanged: To provide access to high-quality cancer care and the expertise of clinical research for all patients, at convenient locations within their community and close to their home.

About the Role

The HR Business Partner (HRBP) will provide expertise in and serve as an advisor with key human resources workflows, systems, and projects. This position will work closely with the HR leadership team to deploy HR strategies and initiatives in support of the organization's goals. The HRBP will provide daily strategic HR guidance including policy implementation, performance evaluation management, team member engagement, and HR compliance. The HRBP will utilize the Human Capital Management system (Workday) to properly execute workflow and develop and analyze data, share insights, and update KPIs for formulation of recommendations.

Responsibilities

• Build credibility and trust by resolving team member relations issues through reliable and prompt resolution, clear documentation, and follow-through.
• Manage and resolve complex employee relations issues; conduct effective, thorough, and objective investigations.
• Provide support and guidance to management and other staff when complex, specialized, and sensitive questions and issues arise.
• Administer and execute routine tasks in delicate circumstances such as providing reasonable accommodations, investigating employee relations and performance issues, corrective actions, and terminations.
• Educate team members on compensation and benefit practices, including compensation, performance feedback, performance calibration, and career transitions.
• Communicate policy, benefit, and compliance information to team members to ensure understanding; provide policy guidance and interpretation.
• Assist in administering team member engagement initiatives such as lifecycle surveys, action planning, and reporting.
• Support and enhance the team member experience including onboarding and offboarding activities.
• Maintain compliance with federal, state, and local employment laws and regulations; review policies and practices to maintain compliance.
• Provide expert advice in complex cases.
• Provide general support and function as back-up for other positions within the Human Resources department as needed.
• Assist leaders with the development of appropriate job descriptions.
• Offer thought leadership regarding organizational and people-related strategy and execution.
• Identify training needs for individuals and teams to share with the Talent Development and Education Services teams for the development of value-added programs in areas of training, development, career mobility, and job performance.
• Work closely with management and team members to improve work relationships, build morale, and increase productivity and retention.
• Provide HR expertise in the areas of feedback, employee relations, development and coaching, compensation, and organizational development.
• Collaborate with the HR team to champion and accelerate a culture of excellence in which people feel engaged and inspired to deliver top business results.
• Develop, analyze, and interpret various types of reports (e.g., compensation, job levels, and attrition) to guide decision making and provide proactive solutions.
• Draft internal team member communications regarding functional areas or projects.
• Complete special projects as assigned by clarifying objectives, setting timetables and schedules, conducting research, developing and organizing information.
• Manage expectations by communicating project status and issues, resolving concerns, analyzing time and cost issues, and preparing reports.
• Collaborate with the HR team and other cross-functional team members on issue resolution and project completion.
• Perform other projects and duties as assigned.

Requirements

• Bachelor's degree in Human Resources, Business Administration, or related field required.
• Minimum of three years of HR experience with a strong focus on employee relations required.
• Broad knowledge of HR industry practices with demonstrated generalist experience in areas of compensation, benefits, recruitment, and talent development.
• Workday experience strongly preferred.
• Healthcare experience a plus.
• Must be located in Nashville, TN.

Skills

• Excellent written and oral communication skills.
• Problem-solving capabilities, listening and communication skills, and relationship building.
• Ability to adapt to new and/or changing environments, support innovation and change.
• Knowledge of relevant employment laws and local policies and procedures.
• Ability to manage multiple tasks with a high degree of professionalism and efficiency.
• Ability to maintain a high degree of confidentiality and handle sensitive information.
• Ability to build and maintain trusting relationships.
• Skills in database management and record keeping.
• Excellent organizational skills.
• Intermediate knowledge of Microsoft PowerPoint, Excel, Access database, and Word.

Physical Requirements

• Normal classroom training environment along with one-on-one at clinic locations.
• Occasional travel throughout Tennessee area between clinic offices, administrative home office, and other satellite locations.
• Occasional lifting required up to 25 pounds.