Human Resources Business Partner

About the Company

Red Stag Fulfillment is a logistics and fulfillment organization built to enable companies to grow and scale their businesses. Headquartered in Knoxville, Tennessee, Red Stag was born out of eCommerce with the mission to enable clients to grow their business by redefining the 3PL experience for both clients and employees. By leveraging technology to ensure accurate, reliable, secure, and fast shipping, we have established ourselves as a world-class fulfillment and logistics company. Our team members are our most important asset, and we’ve grown into one of America’s best order fulfillment companies by building a team of people eager to be part of our growth. Our core values guide all our decisions: acting like we own it, sweating the small stuff, maintaining positive attitudes, treating everyone with dignity and respect, and always seeking to improve.

About the Role

You are the one we’re looking for if you prefer to achieve results aligned with the larger picture and strategic goals, take initiative with a competitive drive, and stay focused despite changing conditions. You thrive in a fast-paced environment, learn quickly, and adapt to evolving needs. You excel in a servant-leadership culture that prioritizes team members for the good of clients and the business. You balance the needs of individual team members with the impact on the broader team.

The Human Resources Business Partner champions team member culture, engagement, and relations; manages employment files; drives talent acquisition and retention; streamlines HR processes; influences culture and retention metrics; and ensures HR compliance and risk management.

Responsibilities

• Cultivate and maintain healthy partner relationships with internal business partners.
• Collaborate with the HR team and business leaders to analyze trends and metrics, developing solutions, programs, and policies.
• Consult with line management, providing HR guidance when appropriate.
• Partner with management and team members to improve work relationships, build morale, and increase productivity and retention.
• Manage and resolve complex employee relations issues, conducting effective, thorough, and objective investigations.
• Maintain in-depth knowledge of legal requirements related to day-to-day employee management, reducing legal risks and ensuring regulatory compliance. Partner with the legal department as needed.
• Provide HR policy guidance and interpretation.
• Manage day-to-day administrative HR functions in the warehouse.
• Proactively recruit for open positions and maintain an active pool of qualified candidates to facilitate growth. Maintain relationships with employment agencies.
• Continuously improve onboarding processes to create a unique experience for team members.
• Partner with team members to bring the company culture to life through employee engagement initiatives and programs.

Requirements

• 5 to 7 years of HR experience and/or a bachelor’s degree in a related field.
• Understanding of HR policies, procedures, best practices, and current regulations, with the ability to advise autonomously.
• Sound judgment and problem-solving skills, especially in ambiguous circumstances.
• Excellent communication skills (written and verbal).
• Highly organized with a strong ability to multitask.
• Working knowledge of Microsoft Office, including Excel and SharePoint. Experience with UKG is a plus.
• Bilingual in English and Spanish is desired.

Desired Characteristics

• Embody our culture of humility, excellence, and respect.
• Customer-focused—this position serves our most valuable asset, our team members.
• Ready for responsibility—we have high standards and expect you to own your areas.
• Growth mindset—view setbacks as opportunities to learn rather than limitations.
• Detail-oriented—comfortable with paperwork and administrative tasks.
• Honesty—expected in both directions.
• Humility—our work isn’t always glamorous, and we embrace that.

Physical Requirements

• Prolonged periods of sitting at a desk and working on a computer.
• Ability to access and navigate each department at the organization’s facilities.

Schedule

Monday–Friday, 8:00 AM–5:00 PM, with occasional holiday expectations based on business needs.

FLSA Exemption Status: Salaried (Exempt). This is an on-site role with no remote work options.