Human Resources Business Partner

About the role

The HR Business Partner will lead strategic and day-to-day HR operations for the Miami Branch office, overseeing all HR initiatives, processes, workforce planning, and programs.

Core HR responsibilities

• Employee relations support and coaching
• Performance management
• Talent development
• Recruitment
• Onboarding
• Employee engagement
• Change management
• Rewards and recognition
• Career progression
• Exit interviews
• New-hire turnover monitoring
• Organizational change management initiatives
• Local deployment of HR initiatives

Key Responsibilities

• Workforce, Performance and Talent Management
• Support the effective resolution of employee relations and performance management matters
• Conduct thorough investigations and manage related documentation
• Facilitate the annual performance management process
• Ensure the office organizational structure supports business growth and operational effectiveness
• Support organizational change management initiatives
• Develop and maintain strong relationships with branch management
• Talent Acquisition
• Manage the full-cycle recruitment process
• Partner with department heads and hiring managers to forecast staffing needs
• Onboarding
• Coordinate, facilitate, and manage 30/60/90-day onboarding activities
• Ensure all onboarding and new-hire documentation is complete, accurate, and compliant with company policies and applicable regulatory requirements
• Compliance
• Monitor office compliance with company policies and federal and state employment laws
• Perform additional duties as assigned by management

Qualifications & Key Competencies

• Bachelor’s degree preferred, ideally in Human Resources, Business Administration, or a related field; equivalent professional experience may also be considered
• SHRM-CP, SHRM-SCP, SHPR, or PHR certification preferred but not required
• Prior experience in supply chain, transportation, shipping, logistics, freight forwarding, or customer service preferred but not required
• Minimum of 2–5 years of progressive HR Generalist or HR Business Partner experience
• Minimum of 2 years of experience supporting multiple employee relations, performance and talent management, organizational change and training and development
• Ability to align people strategy with business strategy to deliver measurable value and impact
• Ability to make sound decisions and drive effective solutions in a fast-paced environment
• Ability to collaborate effectively with employees at all levels within a large, matrixed organization
• Ability to coach employees and leaders through complex and sensitive matters with professionalism and discretion
• Ability to lead and support an organization through change
• Ability to leverage data to inform strategy and drive business results
• Knowledge of core HR policies, procedures, practices, and employment law fundamentals
• Excellent verbal and written communication skills
• Strong organizational skills with a high level of attention to detail
• Ability to prioritize and manage multiple projects while ensuring timely and effective follow-through
• Ability to handle confidential and sensitive information with professionalism and discretion
• Quarterly travel is required to support HR initiatives and conduct branch office visits

What We Offer

• Health Insurance
• Dental & Vision Insurance
• Life Insurance: one-time annual salary
• Long Term Disability Insurance
• Paid Parental Leave
• Business Travel Insurance
• Flexible Spending Accounts - (Health, Dependent Care, Transit/Parking)
• Supplemental Life, Accident, Critical Illness and Hospital Indemnity Plans

About Mediterranean Shipping Company (MSC)

Mediterranean Shipping Company (MSC), headquartered in Geneva, Switzerland, is a global leader in transportation and logistics, privately owned and founded in 1970 by Gianluigi Aponte. As one of the world’s leading container shipping lines, MSC has 675 offices across 155 countries worldwide, with the MSC Group employing over 200,000 people. The company has evolved from a one vessel operation into a globally respected business with a fleet of 800 vessels that provides timely delivery of goods and services to customers of all industries and sizes. With access to an integrated network of road, rail, air, and sea transport resources which stretches across the globe, the company prides itself on delivering global service with local knowledge. MSC’s shipping line sails on 300 trade routes and calls at 520 ports, carrying some 22.5 million TEU (twenty-foot equivalent units) annually. For more information, visit MSC Mediterranean Shipping Company.

Mediterranean Shipping Company (USA) Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type including but not limited to characteristics protected by federal, state or local laws. If you need a reasonable accommodation for any part of the employment process, please contact us by email at US038-Humanresourcesusa@msc.com and let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address.