Human Resources Business Partner

About the role

Imperial is a leading privately led distributor of supermarket non-foods headquartered in Worcester, MA. Founded in 1939, we serve chain and independent retailers across 22 states. Our HR Business Partner will support management in executing people initiatives, provide exceptional internal support, drive service excellence and process improvements, mitigate business risk, and advise on employee relations and compliance.

Responsibilities

• Partner with leaders identifying top talent and succession candidates.
• Help drive business success through a variety of ways.
• Understand business goals and recommend new approaches, policies, and procedures to continually improve business objectives, processes, and technology.
• Possess a true hands-on approach and monitor the "pulse" of the employees to ensure high levels of employee engagement.
• Manage employee relations and the development of team members, collaborating with managers when needed.
• Coach and mentor at management level.
• Interview new candidates, collaborate with hiring managers on identifying the ideal candidate, and communicate interview outcomes to candidates.
• Complete full onboarding process, ensuring all required employment and benefits documentation and information are complete and processed efficiently and effectively; including participating in new hire orientation, administering drug testing, running background checks, and other duties as requested.
• Assists employees with benefits-related questions, collaborating with the Benefits Coordinator.
• Conduct internal investigations and collaborate with the HR Manager on certain situations.
• Aid in companywide events/programs (i.e., Annual Awards Banquet; Holiday Party, Multi-Cultural Day).
• Provide backup to other Human Resources staff as needed.
• Develop and build on strategic projects/initiatives.
• Create and drive effective development, employee relations, retention, and reward programs.
• Travel monthly to our second location in Millis, MA.
• Adjust hours to connect with 3rd shift monthly.
• Perform other related duties as assigned.

Qualifications/Skills

• 2 – 4 years HR related experience
• Bachelor’s degree in business, HR, or related field
• PHR, SPHR, CP, or SCP Certification preferred
• Advanced computer skills, including Microsoft platforms and UKG HRISS
• Self-motivated with strong initiative
• Excellent written, verbal, and interpersonal communication skills, including presenting in group settings
• Effective time management, interviewing, and prioritization skills
• Analytical thinking and problem-solving abilities
• Knowledge of labor laws, federal/state laws, and HR practices
• Strong global and cultural awareness to support a diverse workforce
• Ability to adapt in fast-paced, changing environments
• Comfortable interacting with all organizational levels
• Collaborative team player focused on a positive work environment
• Solutions-oriented with the ability to identify and resolve issues
• Strong internal and external customer service focus