Human Resources Business Partner

Position Duties & Responsibilities

• Serve as the primary ER resource for your assigned region, managing complex and varied employee relations issues across clinical and administrative staff populations
• Conduct thorough, fair, and impartial workplace investigations including harassment, discrimination, retaliation, and policy violations
• Synthesize complex situations into clear, actionable recommendations and resolution plans
• Partner with legal counsel and the Director of HR Operations on sensitive matters requiring escalation
• Document and track ER cases with appropriate confidentiality and rigor
• Identify ER patterns and trends within your region and surface proactive recommendations to leadership
• Act as a trusted advisor to clinic managers, district leaders, and operational staff on all people matters within your region
• Coach managers through performance management processes, difficult conversations, and employee development
• Leverage AI tools to support manager coaching — drafting performance communications, preparing talking points for difficult conversations, and researching compliance scenarios in real time
• Translate complex employment law and compliance requirements into clear, actionable guidance for non-HR leaders
• Build manager capability and confidence through hands-on support, informal coaching, and targeted training
• Support workforce planning, role design, and headcount decisions in partnership with operational leadership
• Partner with the Director of HR Operations on organizational design and structure as markets evolve
• Proactively identify and implement initiatives that minimize employee relations issues before they arise
• Reinforce Harbor Health culture and values consistently across all clinic locations within your region
• Support culture harmonization efforts related to acquisitions and organizational growth
• Conduct stay interviews, exit interviews, and pulse checks to understand the employee experience and surface improvement opportunities
• Champion an inclusive and engaging work environment across all assigned clinic locations
• Ensure consistent application of Harbor Health policies, procedures, and practices across your region
• Partner with the HR Operations team on benefits, leave administration, and accommodations (ADA/FMLA)
• Maintain current knowledge of Texas employment law and federal regulations including ADA, FMLA, FLSA, Title VII, and EEOC requirements
• Support onboarding, offboarding, and the new hire experience for employees within your assigned markets

Required

• 5+ years of progressive HR experience with significant, demonstrated focus on employee relations
• Proven experience conducting workplace investigations and managing complex ER cases independently
• Strong working knowledge of Texas employment law and federal regulations (ADA, FMLA, FLSA, Title VII)
• Demonstrated ability to work independently with excellent judgment in ambiguous, fast-paced environments
• Strong negotiation, influence, and conflict resolution skills
• Ability to build trust and credibility quickly with diverse stakeholders — from front-line clinical staff to senior leaders
• Strong organizational skills with the ability to manage multiple active cases and priorities simultaneously

Preferred

• Healthcare industry experience, particularly with clinical or physician staff populations
• Experience in high-growth, multi-site, or post-acquisition environments
• SHRM-CP, SHRM-SCP, PHR, or SPHR certification
• Familiarity with UKG or comparable HRIS platforms
• Experience working across multiple markets or geographies simultaneously
• Comfort using AI tools — such as Claude, ChatGPT, or similar — as a day-to-day work accelerator for drafting, compliance research, case preparation, and manager coaching support
• Bilingual in English/Spanish