Human Resources Business Partner

About the role

Planet Fitness prides itself on creating a unique environment where anyone can be comfortable. A diverse, Judgement Free Zone® where a lasting, active lifestyle can be built. The HR Business Partner provides HR leadership for a geographical market, focusing on building relationships with field employees and management while driving and executing key HR and operational initiatives and programs. This position works directly with market leadership to ensure alignment between HR and Operations initiatives and partners closely with the Flynn Support Center as an operations liaison.

Responsibilities

• Creates a partnership with the ATL Operations team, particularly with the Director of Operations, to ensure proper staffing and strategy implementation to keep gyms fully staffed.
• Participates in or conducts regular Manager Training classes for new and current managers, focusing on administrative duties and HR-related topics, with a shift toward people-centric training modules over time.
• Conducts regular gym visits to build relationships with managers and team members while assessing employee engagement and Planet Fitness culture.
• Manages employee relations, including field employee phone calls and emails, answering questions directly or routing them to the appropriate HR or Support Center contact.
• Assists with succession planning, sourcing, and recruitment (internal and external).
• Partners with and provides guidance to Regional Managers and the Director of Operations regarding terminations and disciplinary actions.
• Ensures the performance management process and supporting documentation are executed per company standards.
• Directs the investigation and resolution of employee relations issues and EEOC charge responses.
• Acts as a consultant to managers for employee relations activities, including complaints and documentation.
• Partners with the Director of Operations on onboarding for new management (Welcome, Benefits, Orientation, Training Calendar).
• Ensures the market is up to date on all labor-related compliance (posters, files, I-9s, minor work permits, payroll edits, breaks, etc.).
• Stays abreast of upcoming or pending legislation and works with HR leadership/legal to implement process or policy changes.
• Partners with the Director of Operations, Area Directors, and others on bench plan tracking and review.
• Ensures all annual and state-specific required training is completed.
• Serves as the main point of contact for HRIS processes from field management, ensuring correct processes are followed (transfers, LOA, background checks, documentation, etc.) and approvals are granted.
• Tracks changes for reporting purposes.
• Partners with Regional Management to manage the execution of the offer letter process for internal promotions or external hires.
• Manages the background check process and consults with management when necessary.
• Reviews and monitors driver compliance.
• Ensures employee performance reviews occur at all levels per company timelines and standards.
• Requires regular travel and an active presence across the Virginia market to build and maintain key relationships.

Requirements

• Minimum 5 years of related HR experience, preferably in a similar role/environment with multi-units.
• Bachelor’s degree preferred; Professional HRCI or SHRM certification is a plus.
• Demonstrates high integrity and a high level of HR professionalism and expertise.
• Ability to work in a fast-paced, changing environment with multiple priorities and adaptability to handle day-to-day work challenges confidently.
• High standards and a drive for excellence with strong attention to detail.
• Ability to effectively communicate (written and verbal) with people at all levels within the organization.
• Ability to lead and influence others in non-reporting relationships.
• Strong organizational, problem-solving, and analytical skills with a demonstrated history of managing priorities, workflow, and multiple processes simultaneously.
• Strong interpersonal skills with a proven ability to understand and respond to a diverse workforce population.
• Strategic thinker with the ability to partner with others to move strategy into action and a strong ability to execute.
• Team player who shows commitment to team objectives, values each person’s contribution, and encourages participation and involvement.
• Excellent change leadership skills, able to guide organizations through change to achieve business results.

About Flynn Fitness Group LLC

As the most innovative health club brand in the United States, Planet Fitness is known for its absurdly low prices, Lunk Alarm™, and Judgement Free Zone® philosophy, where members can relax, get in shape, and have fun without hard-core attitudes. The Planet Fitness health clubs supported by this position, located in Massachusetts and Georgia, are independently owned and operated by Flynn Fitness Group. Flynn Fitness Group has built its company by staying true to core values: Accountability, Family, Communication, Consistency, Passion, and Having Fun. Their mission statement: "Our family thrives on providing a passionate, fun environment that consistently has an open line of communication between members and staff, which ultimately creates maximum accountability."

Physical Standards

The employee is responsible for performing the essential responsibilities of this position with or without reasonable accommodation. The employee should notify Flynn Planet Fitness of any reasonable accommodation requests and may need to provide supporting medical documentation.