Human Resources Business Partner
Fidelity Cooperative Bank · Raynham, MA · 3 wk ago
HybridFull-time
About the Role
The HR Business Partner (HRBP) serves as a trusted HR partner to assigned business units and leadership teams, focusing on workforce planning, talent acquisition, retention, employee relations, and performance management. This role supports the implementation of HR initiatives, provides guidance to managers and colleagues, and collaborates across the HR team and cross-functional partners to develop and implement HR policies, programs, and initiatives aligned with the Bank’s strategic objectives and core values.
Responsibilities
- Partner with leadership and hiring managers to assess workforce needs and support talent acquisition and retention strategies.
- Collaborate with the Talent Management team, Marketing, and hiring managers to enhance candidate engagement and strengthen the organization’s employment brand and employee value proposition.
- Manage assigned requisitions and the full-cycle recruitment process from sourcing through onboarding activities.
- Develop and maintain job descriptions to ensure consistency across departments and alignment with organizational needs.
- Provide guidance and support to managers regarding performance management, employee relations, and colleague development.
- Support leaders and colleagues across Mutual Bancorp and its family of banks while promoting consistency in HR practices and colleague experience.
- Support the implementation of organizational and departmental change initiatives while helping leaders and colleagues navigate change effectively.
- Provide guidance to managers regarding documentation, corrective action, performance concerns, accommodation, and employment separations with guidance from HR leadership on separations and more complex employee relations matters.
- Respond to and provide guidance regarding HR policies, procedures, and workplace practices.
- Support managers in effectively utilizing HR systems and technologies, including HRIS and applicant tracking systems, to improve operational effectiveness and workforce management.
- Partner with leadership to identify opportunities that strengthen colleague engagement, retention, and workplace culture.
- Support enterprise-wide HR initiatives that strengthen collaboration across the family of banks and enhance the experience of colleagues, clients, and the communities served.
- Provide cross-functional support and backup coverage for HRBPs and HR team members as needed.
- Participate in ongoing HR projects and strategic initiatives.
- Deliver high-quality service to internal and external stakeholders.
Qualifications
Education & Certifications
- Bachelor’s degree required.
- PHR, SPHR, SHRM-CP, or SHRM-SCP certification required.
Skills & Abilities
- Experience in talent acquisition and workforce planning.
- Experience successfully managing employee relations and conflict resolution.
- Ability to support HR initiatives that align with business objectives and workforce needs.
- Ability to support organizational change initiatives and effectively guide colleagues through change.
- Ability to analyze HR metrics and workforce trends to support data-informed decision-making.
- Ability to support initiatives that improve team effectiveness, colleague engagement, and organizational performance.
- Understanding of federal and state employment law, including FMLA, PFML, ADA.
- Commitment to fostering an inclusive, engaging, and high-performing workplace culture.
- Strong communication and presentation skills.
- Coaching and influencing skills.
- Ability to manage multiple priorities effectively in a dynamic environment.
- Self-starter with a strong sense of urgency, professionalism, work ethic, and confidentiality.
- Advanced technology and workflow process competencies, including HR Systems.
- Understanding of business operations and ability to apply HR practices to support organizational goals.
Competencies
- Cyber security awareness to protect the digital environment, the Bank, and customers.
- Strategic Business Partnership
- Relationship Management and Collaboration
- Interpersonal Effectiveness and Communication
- Organizational and Emotional Intelligence
- Problem Solving and Professional Judgment
- Adaptability and Resilience
- Confidentiality and Integrity
- Change Management
- Service Excellence and Colleague Focus