Human Resources Business Partner

About the role

Epiphany Dermatology is a dynamic, fast-growing dermatology services company based in Austin, TX. The company aims to improve access to dermatology services and provide exceptional patient care in underserved markets across the U.S. We are currently seeking a Human Resources Business Partner (HRBP) to join our mission-driven team.

Responsibilities

• Plays an active role in the recruiting and onboarding of new employees in the assigned region(s).
• Consults with operational management to provide HR guidance to the field with focus on training, coaching, and mentoring supervisors and actively managing employee satisfaction across the region(s).
• Maintains a strong understanding of company benefits and the guidelines and policies outlined in the company’s handbook to be perceived as a credible HR expert able to resolve complex employee relations issues.
• Drives local employee engagement initiatives to enhance the employee experience and offer employee support to each staff member.
• Maintains in-depth knowledge of legal requirements related to day-to-day management of employees to reduce the company’s risk and ensure compliance.
• Partners with the Legal department on more complex matters as needed.
• Assists and provides effective, thorough, and objective support with performance management, conflict resolution, investigations, employee meetings, and corrective action, ensuring proper documentation and tracking of reported issues.
• For more complex employee relations issues, collaborates appropriately with HR Director, CPO, and Legal.
• Develops and maintains positive and trustworthy relationships across all levels of the organization to improve work relationships, build morale, and increase productivity and retention.
• Works proactively and collaboratively with assigned regions(s) to diagnose and prioritize workforce needs, provides guidance and input on business unit restructures, and succession plans.
• Provides HR policy guidance and interpretation and supports HR initiatives such as 90-Day Reviews, annual performance reviews, tuition reimbursement, employee service awards, annual benefit open enrollment support, and other initiatives to support the organization from a people perspective.
• Creates and maintains employee personnel files per standards, keeping appropriate documentation of issues/investigations, maintains I-9 files in accordance with company policies.
• Assists as needed with employment verifications, general payroll questions, FMLA, leaves of absence, 401k and personnel-related audit(s).

Qualifications/Experience

• Bachelor’s degree plus a minimum of five (5) years of Human Resources generalist experience resolving complex employee relations issues required.
• PHR/SHRM-CP certification preferred.
• Multi-site healthcare leadership/human resources support is strongly preferred.
• Knowledgeable of administrative practices and procedures as well as laws, regulations and guidelines pertaining to employment, wage and hour, and labor relations.
• High level of accuracy, dependability, responsiveness, and dedication to ensure excellent customer service to all levels of the organization.
• Willing to work in a clinic-environment 75% of the time (majority of travel by car), 25% remotely from home or at one of our offices.
• Overnight travel may be required depending on assigned region(s).
• Must have reliable transportation and good driving record.
• Experience with HRIS, ADP Workforce Now (preferred).
• High level of proficiency with Microsoft Office Suite, including Word, Excel, and PowerPoint.