Human Resources Business Partner

About the role

Dover Food Retail (DFR) is a leading manufacturer of Display Cases, Specialty Products, Refrigeration Systems, Power Systems and Comprehensive Services. As part of the Climate and Sustainability Technologies segment of Dover Corporation®, DFR innovates in glass doors and intelligent merchandising technologies under brands like HillPhoenix and Anthony. The company is known for its collaborative environment and strong commitment to customer success.

Responsibilities

• Serve as a trusted business partner and coach for frontline leadership.
• Observe and provide feedback to leaders on how to improve communication, set expectations, remove barriers, give feedback, recognize performance, and hold employees accountable.
• Manage the staffing process for both full-time and temporary resources.
• Manage the annual performance management and merit increase process for assigned client groups.
• Partner with department leadership to determine employee training needs and develop, coordinate, and/or conduct training.
• Manage onboarding and exit processes.
• Conduct investigations as required to address employee complaints, violations of policies, or concerns related to the ADA, EEOC, Title VII, ADEA, etc.
• Partner with leaders to develop and implement strategies to drive positive employee relations and effective two-way communication.
• Be a trusted employee advocate for front-line employees; serve as the first point of contact for employees for all HR-related issues and questions.
• Be a constant visible presence with assigned client groups to maintain a pulse of the organization and provide feedback and recommendations to department leadership.
• Strong commitment to spending time on the floor consistently, participating in GEMBA walks, kaizens, and other events.
• May require flexible hours to ensure coverage of all shifts.
• Lead HR process improvement initiatives as assigned; work with other members of the HR team to create and implement consistent HR processes, practices, and policies (onboarding, exiting, staffing, attendance, etc.).
• Cross-train with HR Administrator on transactional processes, serve as emergency backup.

What are the basic qualifications?

• Bachelor’s Degree in human resources or related field
• Minimum one (1) year of relevant experience as an HR Specialist, Generalist, or comparable role

What are the preferred qualifications?

• Demonstrated knowledge of employment and labor laws and regulations
• Three years’ experience providing HR administrator/generalist support in a production / manufacturing environment
• Demonstrated leadership, coaching, and facilitation skills
• Demonstrated ability to partner with employees at all levels of an organization
• Excellent communications skills, both oral and written
• Demonstrated ability to manage competing priorities in fast-paced and rapidly changing environment

Basic Qualifications

• Bachelor’s Degree in human resources or related field
• Minimum one (1) year of relevant experience as an HR Specialist, Generalist, or comparable role

Preferred Qualifications

• Demonstrated knowledge of employment and labor laws and regulations
• Three years’ experience providing HR administrator/generalist support in a production / manufacturing environment
• Demonstrated leadership, coaching, and facilitation skills
• Demonstrated ability to partner with employees at all levels of an organization
• Excellent communications skills, both oral and written
• Demonstrated ability to manage competing priorities in fast-paced and rapidly changing environment