Human Resources Business Partner

We are searching for an experienced Human Resources Business Partner to support our stores in the Arizona region.

About the role

The HR Business Partner oversees the operational Human Resource function at El Super, primarily focusing on staffing, training, employee relations, performance management, and compensation. This onsite field position supports stores within an assigned region and requires travel to various locations. The role balances operational support with advocacy for El Super’s associates.

Responsibilities

• Maintain current knowledge of state and federal laws regarding human resources activities.
• Help establish and coordinate the implementation of human resources policies and procedures.
• Maintain a comprehensive process manual for HR Operations to serve as an internal guide and training tool.
• Provide guidance, support, and counsel to stores.
• Offer direction and counseling to associates and management for resolving associate-related problems.
• Apply policies and procedures to associate performance, identify gaps, and assist in documenting deficiencies and developing action plans.
• Coordinate with Regional Directors to assess management staffing needs.
• Partner with Regional Directors and Sr. Human Resources Manager to identify next-level leaders and develop a pool of qualified candidates.
• Review associate and management performance evaluations for corporate.
• Identify management and personnel coordinator development needs; recommend training.
• Partner with Learning and Development to identify and develop external candidates for leadership positions.
• Investigate associate grievances/complaints, including harassment complaints, and recommend resolutions to management.
• Investigate and respond to EEOC charges.
• Conduct periodic associate surveys, clarify misunderstandings, and address concerns.
• Attend unemployment hearings with Corporate Managers and Store Directors as needed.
• Process pay evaluations for Corporate/Stores as needed.
• Process expense reports for the Human Resource Operations department.
• Participate in company-wide communication initiatives as needed.
• Comply with all company policies and procedures.
• Maintain confidentiality of all data encountered in the work environment.
• Present a favorable impression in dress, personal hygiene, and business attitude.
• Perform other duties assigned by management.

Requirements

• Bachelor’s Degree in Human Resources or a business-related area.
• 3-5 years’ experience in Human Resources.
• PHR certification preferred.
• Spanish language skills are a plus.
• Experience investigating and responding to EEOC charges.
• Retail experience or related field is a plus.